In-Person and Live Virtual Event Policies

Terms & Conditions for On-Demand Webinar Purchases 

Terms & Conditions for Guidebook Purchases

Live Virtual Training: Van Andel Global Trade Center’s (VAGTC) reserves the right to record live virtual training sessions for archival purposes, on-demand library purposes, or makeup sessions for paying registrants who may have missed a session due to extenuating circumstances. Live virtual training sessions will not be recorded for attendee distribution purposes following the session. Global trade is an ever-changing landscape and VAGTC believes offering live virtual training where attendees can ask questions and receive responses in real-time is crucial for the success of learning trade topics and is an added value for those attending these events.

Virtual and In-Person Event Materials: Unless noted, all materials are included with the event fees. No part of the provided materials, whether given in-person or digitally, in part or full may be reproduced, sold, given away, posted online, or copied. Attendees are not allowed to share, distribute, or copy products without written permission from VAGTC to do so.

Refund for Live Digital or In-Person Training: For a full refund, the VAGTC office must be notified of the registrant cancellation by email at least three (3) business days before the event date and one (1) week before the Michigan Automotive Suppliers Symposium. No refunds will be granted if notice is received less than three (3) business days before the event date and less than one (1) week before the Michigan Automotive Supplier Symposium. If no cancellation notice is received, the registrant will be responsible for the full event fee. However, confirmed registrants who fail to meet the cancellation deadline may receive a credit to attend a future event. The credit may be used by the registrant toward any event offered exclusively by VAGTC for up to twelve (12) months from the date of the initial event. If you wish to send a substitute, you can do so by calling the VAGTC office at (616) 331-6811 or emailing [email protected] and notifying us of the change before the event.

Cancellation and Rescheduling: Grand Valley State University’s Van Andel Global Trade Center (VAGTC) reserves the right to reschedule or cancel an event due to inclement weather, low enrollment, or any other unforeseen circumstances. In the event of a cancellation, registrants will be notified at the latest two (2) hours before the event start. If the Grand Valley State University campus closes, VAGTC events will be canceled and rescheduled. If an event is rescheduled and the registrant cannot attend the program on the new date, the registrant may either receive a credit to attend another VAGTC event of equal or lesser value for up to twelve (12) months from the date of the canceled event or receive a refund of the registration fee.

Continuing Education Credits: Upon request, registrants will receive a digital Certificate of Completion stating the value of continuing education credits for the event they attend.

Payment: VAGTC accepts Discover, MasterCard, and VISA, as well as company or personal checks and/or money orders as payment. If paying by check, please make check payable to “Grand Valley State University”. All payments must be made before the event.

Seminar Dress: In-person Seminars are business casual attire unless otherwise noted.

Catering: All in-person events with a morning start time of 8:00 a.m. include breakfast. Events scheduled past 12:00 p.m. EST also include lunch. If you have a restricted diet request, please call (616) 331-6811 or email [email protected] no later than three (3) business days before the event.

Late Fees: A late fee of $50 may be assessed if registering less than twenty-four (24) hours prior to an in-person event.

Effective January 2025 – December 2025

Thank you for your interest in our on-demand webinars. Please review the following Terms and Conditions carefully. By purchasing or accessing Van Andel Global Trade Center’s Marketplace Webinars, you agree to be bound by the terms outlined below. 

1. Digital Product Description

The Marketplace Webinars are pre-recorded digital products designed for individual educational use. Upon successful purchase, you will receive access to view the content through a secure platform.

2. License of Use

Your purchase grants you a non-transferable, non-exclusive, single-user license to view the Webinar for your personal or internal business use only.

You may not:

• Reproduce, resell, or distribute the Webinar or any part of its content
• Share access credentials with others
• Use the content for commercial training purposes without written permission
• Post or upload the content to public or private websites or platforms

3. Intellectual Property

All Webinar content, including video, slides, graphics, and accompanying materials, is the intellectual property of Grand Valley State University’s Van Andel Global Trade Center and is protected by copyright and other applicable laws. Unauthorized use may result in legal action.

4. Access Period

You will have access to the Webinar for until the end of the purchase year (i.e. if purchased in 2025, you will have access until the end of December 2025) unless otherwise specified at the time of purchase.

5. Refund Policy

Due to the nature of digital products, all sales are final. Refunds will not be issued once the Webinar has been accessed or downloaded, except in cases of technical issues that prevent access and cannot be resolved by our support team.

6. Technical Requirements

It is your responsibility to ensure you have the necessary technology (internet connection, compatible browser, etc.) to access and view the Webinar. We are not responsible for issues arising from incompatibility or user error.

7. Disclaimer

The Webinar content is provided for informational purposes only and does not constitute legal advice. Due to the nature of the ever-changing trade landscape, content is only updated through the date of publication/release. While we strive for accuracy, we make no guarantees regarding the completeness, reliability, or applicability of the information presented.

8. Modification of Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued access to the Webinar after changes have been made constitutes acceptance of those changes.

9. Contact Us

If you have any questions or need assistance, please contact us at:
[email protected] | 616-331-6811 | vagtc.org

By completing your purchase, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Thank you for your interest in our downloadable PDF guidebooks. Please review the following Terms and Conditions carefully. By purchasing or downloading any of Van Andel Global Trade Center’s guidebooks from our Marketplace, you agree to the terms outlined below.

1. Digital Product Description

The guidebooks are downloadable PDF files created for individual educational and informational use. Upon purchase, you will receive a link to download the file for your personal or internal business reference.

2. License of Use

Your purchase grants a non-transferable, non-exclusive, single-user license to access and use the guidebook.

You may not:

• Reproduce, resell, or distribute the guidebook or any portion of its content

• Share the digital file with others outside your organization

• Use the content for commercial resale or mass training without written permission

• Upload the guidebook to public or private websites, databases, or file-sharing platforms

3. Intellectual Property

All original content within the guidebook—including text, images, charts, and layout—is the intellectual property of Grand Valley State University’s Van Andel Global Trade Center and is protected under U.S. copyright laws.

Some sections of the guidebook may reference or include publicly available materials from government agencies. These materials are used in accordance with their permitted use policies and are properly cited where applicable. Any adaptation, formatting, or interpretation of such materials remains the intellectual property of the Van Andel Global Trade Center.

Unauthorized reproduction, redistribution, or commercial use of the guidebook, in whole or in part, without written permission, is strictly prohibited and may result in legal action.

4. Access & Download Period

Download links will remain active for a limited time after purchase, as noted on the product page. We recommend downloading and saving the file immediately upon purchase. Purchases do not include updates to future editions unless explicitly stated.

5. Refund Policy

Due to the nature of digital content, all sales are final. Refunds will not be issued once a file has been downloaded, except in cases of technical issues that prevent access and cannot be resolved by our support team.

6. Technical Requirements

It is your responsibility to ensure your device supports PDF file formats and that you have the software required to open and view the guidebook. We are not responsible for user error or device compatibility issues.

7. Disclaimer

Guidebook content is provided for informational and educational purposes only and does not constitute legal, financial, or compliance advice. Due to the nature of the ever-changing trade landscape, content is only updated through the date of publication/release.  While we strive for accuracy, we make no guarantees regarding the completeness or applicability of the content to your specific business needs.

8. Modification of Terms

We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date. Continued access or use of the guidebook constitutes acceptance of the updated terms.

9. Contact Us

For questions or support, please contact:
[email protected] | 616-331-6811 | vagtc.org

By completing your purchase, you acknowledge that you have read, understood, and agree to these Terms and Conditions.