Skip to main content

“Staying in Place” order will be in effect for GVSU students living in Allendale Township from September 17 through October 1. Read more

Center for Adult & Continuing Studies - Advising: Regional Locations

Student Outcomes

Assessment of Student Outcomes

Outcome B Advising: Regional Student Services

Students taking classes at regional locations have access to services and activities that encourage persistence.
Objective 4 Current students are aware of services available at regional locations.

Measure 1

2019 Status
Achieved
We exceeded our target this year, improving 7.6% over last year for an open rate of 76.5.

2018 Status
Not Yet Achieved
Traverse City had a 68.9% open rate of the first support service promotion email sent to Traverse City students in Fall 2018.

2017 Status
Not Yet Achieved
Progress All regional locations are currently sending emails that discuss support to a variety of audiences (for example, students taking classes at the campus, living in the area, prospective/inquiring students, etc); however, we discovered an inconsistency in our definitions. In December 2017 and January 2018, we will work together to better define “support-service promotion email” in order to establish an accurate baseline.

Measure 2

2019 Status
Archived
The Northern Michigan Survey no longer asks students about service awareness. We will evaluate both the measure and instrument in 2020.

2018 Status
Not Yet Achieved
N/A - 2018 is the first reporting year.

2017 Status
Not Yet Achieved
2017 is a baseline establishing year. We identified 10 services areas offered at each location in 2017 to be included in our Fall 2017 survey: Academic advising/Planning, Career Counseling, Computer Labs, Disability Support, Financial Aid Assistance, IT & Help Desk services, Off-campus library services, Personal Counseling, Tutoring, and Writing Services.

Objective 5 Students at regional locations have opportunities for meaningful engagement.

Measure 1

2019 Status
Archived
Because survey participation extended to online sections that were designated ‘Traverse City’, but included students from outside the area, this year’s survey responses were skewed and the engagement data was not relevant.

2018 Status
Achieved
Survey completion was up 12% from 2017.

2017 Status
Not Yet Achieved
Baseline established at 77%

Measure 2

2019 Status
Achieved
Target threshold was met.

2018 Status
Achieved
Students responded well to our increased professional development offerings -- our Mock Interview spaces filled within one day and we had to add two additional interviewers to meet the demand of our students.