Forms of Payment

Deadlines/Class Cancellation

Deferment Plan

Company Deferment Plan

International Payments

Third Party Billing

Credit Card

All GVSU Student Account credit card payments are processed through CORE Business Technologies. CORE assesses a non-refundable 1% fee on the total credit card transaction.  This fee structure reflects a fair distribution of the cost sharing of credit card transactions fees with the University for card holders that take advantage of this convenient payment method.  Most higher education institutions pass the entire cost of this credit card fee to the customer but GVSU does not.  We accept Visa, Mastercard, and Discover.  Financial Aid and tuition refunds will be refunded back to the credit card that was used to pay on the account.

Electronic Check

All electronic checks are not assessed a processing fee. You will need your routing number and account number from your checking or savings account. We are unable to take electronic check payments over the phone. All payments that are returned by the bank are subject to a $20 returned check fee. Returned payments made towards tuition or a past semester charge could result in class cancellation if not paid in a timely manner. If a check is returned for insufficient funds we may present it to the bank electronically.

Check or Money Order

You may pay by check or money order at any GVSU Student Assistance Center.  All payments that are returned by the bank are subject to a $20 returned check fee. Returned payments made towards tuition or a past semester charge could result in class cancellation if not paid in a timely manner. If a check is returned for insufficient funds we may present it to the bank electronically.

Due to COVID-19 and the slow down in USPS delivery, we encourage everyone to make their payments online.

If you have no other option, then please print out the Statement of Account and return it with the payment to:

Grand Valley State University
Student Accounts Office 1049 James H. Zumberge Hall 
1 Campus Dr. 
Allendale, MI 49401

If you are unable to send a copy of the statement with your payment, please write the student name and Student ID (G #) on the check or money order.

MESP/529 Plan

How do you request MESP/529 Plan funds in order to make a payment onto a student account?

The parent/guardian who owns the fund would contact the institution that handles their plan and give them this information:

• The student’s Student ID/G #
• The dollar amount of the request
• The mailing address for GVSU Student Accounts Office:

GVSU Student Accounts Office
1049 JHZ, 1 Campus Drive
Allendale MI, 49401

How are MESP/529 Plan payments made to Grand Valley?

The funds are sent by check in the US mail.  Grand Valley does not accept wire transfers.

The parent/guardian who owns the plan can either request the check be sent directly to Grand Valley using the mailing address for Student Accounts listed above or the parent/guardian can request the check be sent to them and then the parent/guardian can make a personal payment to GVSU.

How long does it take for Grand Valley to receive an MESP/529 Plan payment?

It can take up to 12 business days for Grand Valley to receive the check payment in the mail. It is advised that the funds be requested early enough in advance so that they can be processed by the payment deadline to prevent the student’s classes from being dropped. If there is an amount still due on the account after the MESP/529 payment has been processed, then that amount must either be paid in full by the payment deadline or on a deferment plan with the first 25% of the balance being paid by the payment deadline.

What happens if there is a credit on a student’s account due to an overpayment from an MESP/529 Plan payment?

If there is an overpayment on the student’s account, that credit can be used towards buying textbooks or school supplies at GVSU’s Laker Store. The remaining credit balance will be refunded back to the student starting the second week of the semester. The refund will either be sent as a check to the student’s permanent address or sent to a direct deposit account that was set up in the student’s MyBanner account.

* If by the payment due date, you have made a partial payment which is 25% or more of your account balance, you will be placed on a deferment plan and charged a $40.00 non-refundable fee. If it is not your intention to pay by installments, please make sure that your entire balance is paid by the payment due date.

Late Fees

Any charges unpaid by the statement due date will result in a hold on your account and transcript requests and prevent registration activity. Late fees in the amount of 1% will be assessed each month on the past due balance. Delinquent accounts will be sent to a collection agency and will be placed on your credit report. You will be responsible to pay all late fees, costs of any collection agency, which may be based on a percentage at a maximum of 35% of the debt, and all costs and expenses, including reasonable attorney's fees we incur in such collection efforts. All payments that are returned by the bank are subject to a $20 returned check fee. Returned payments made towards tuition or a past semester charge could result in class cancellation if not paid in a timely manner. If a check is returned for insufficient funds we may present it to the bank electronically.

Class Cancellation

The University's policy continues to require either payment-in-full or a deferment plan with a 25% payment to indicate your intention to attend the classes on your schedule. Failure to make these financial arrangements by the payment due date may result in a cancellation of your classes; thus, creating a need to re-register for classes subject to space availability.

GVSU offers a deferment plan that covers all current semester charges on the student account after financial aid has been applied. Past due balances cannot be included in the deferment plan and must be paid on or before the payment due date. There is a $40.00 non-refundable fee to utilize the deferment plan. The account balance will be broken down into four monthly installments each semester. You need to make a payment on or before each due date. The payment does not automatically come out of your account as we do not save your financial information for security reasons.

When you are ready to make your first installment follow the steps below:

Note: You cannot set up your payment plan without making your first installment.

Online Deferment Plan Set Up

• Click on myBanner
• Enter your Network ID and Password
• Select Student
• Select Student Account
• Select Student Account Information
• Click on Set up Deferment
• Click on Enroll (located under payment plan) then "select"

The minimum amount due is located next to "Amount To Pay"

Deferment Plan Set Up by Mail:

• Click on myBanner
• Enter your Network ID and Password
• Click on Student
• Select Student Account
• Select Student Account Information
• Select the deferment plan and print the deferment payment plan set up page. Send this in with a payment for the installment amount due.

Deferment Plan Set Up by Phone:

Call the Billing Hotline at (616) 331-2209 in the Grand Rapids area or (800) 789-1923 toll free. The Billing Hotline is available to take your credit card payment and set up your deferment plan between the hours of 8:00 am and 5:00 p.m., Monday through Friday. There is a 1% non-refundable fee based on the total of your credit card transaction.

Terms and Conditions of Your Deferment Plan

1. A $40 service fee will be assessed for each semester a student is placed on a deferment plan. This fee is non-refundable.
2. Students on academic probation or in jeopardy of suspension are not eligible to participate in the deferment plan.
3. Rights to participate in future GVSU deferment plans will be lost if an installment is not paid when due.
4. You will not be allowed to register for future semesters or process transcript requests if your account is not paid in full or you have not made deferment arrangements.
5. If your student account is not paid when due, you will be responsible to pay all late fees, collection costs and attorney fees. Delinquent accounts will be sent to a collection agency and placed on your credit report.
6. All deferment requests are subject to approval by GVSU.
7. If you default on your payments, GVSU may disclose that you have defaulted, along with other relevant information, to credit reporting agencies.

If by the payment due date, you have made a partial payment which is 25% or more of your account balance, you will be placed on a deferment plan and charged a $40.00 non-refundable fee. If it is not your intention to pay by installments, please make sure that your entire balance is paid by the payment due date.

Any charges unpaid by the statement due date will result in a hold on your account and transcript requests and prevent registration activity. Late fees in the amount of 1% will be assessed each month on the past due balance. Delinquent accounts will be sent to a collection agency and will be placed on your credit report. You will be responsible to pay all late fees, cost of any collection agency, which may be based on a percentage at a maximum of 35% of the debt, and all costs and expenses, including reasonable attorney's fees we incur in such collection efforts. All payments that are returned by the bank are subject to a $20 returned check fee. Returned payments made towards tuition or a past semester charge could result in class cancellation if not paid in a timely manner. If a check is returned for insufficient funds we may present it to the bank electronically.

This plan is for students who qualify for their employer's tuition reimbursement program and allows the amount of tuition and fees paid for by the employer to be deferred until the end of the semester. Any amount of tuition, fees, and other charges (including parking permits) not paid for by the employer must be received by the tuition deadline and included with this application.

To qualify for company deferment, you will need:

• Complete and sign promissory note and email to [email protected] along with your current letter of eligibility from your employer (on company letterhead)
• Go to myBanner and pay the $40.00 service fee plus any amount not reimbursable by the employer.
• The prom note, the letter and the payment should be made together.  If that is not possible, please make your payment first.

The student, not the employer, is responsible for timely payment of this loan.
The loan is due in full, approximately 30 days after the end of the semester, regardless of employer reimbursement. The service fee is non-refundable.
Incomplete applications will not be processed. A new letter of eligibility from your employer must be submitted each semester.

You may send the information to:

Grand Valley State University
Attn: Student Accounts Office
1049 James H. Zumberge Hall (1049 JHZ)
Allendale, MI 49401-9403
Fax: (616) 331-3975
email: [email protected]

PayMyTuition

Preferred payment method for international students:

Grand Valley State University has partnered with PayMyTuition for international tuition payments. With PayMyTuition, you can pay your tuition payments from any bank, in any country in any currency at better than bank exchange rates. PayMyTuition is fast, simple, and cost effective.

How to Make a Payment:

1. Log into your myBanner student portal, select the Student tab, and click the Student Account link:
    
2. To review your statement, click on “Student Account Information”. Once you are ready to proceed with your payment, select “International Student Payment (PayMyTuition)” from the Student Account page to be redirected to the PayMyTuition payment portal:

Alternatively, you can click on the “Pay now” button below to be redirected to Grand Valley State University’s payment portal:

Additional Information on PayMyTuition:

• Frequently Asked Questions
• PayMyTuition’s Rate Guarantee

How to make a payment – step-by-step PDFs:

• English
• French
• Spanish
• Portuguese
• Vietnamese
• Japanese
• Korean
• Traditional Chinese / Simplified Chinese
• Arabic
• Punjabi
• Hindi
• Farsi
• Turkish
• German / Bernese German
• Swedish
• Dutch

PayMyTuition customer support information

Call 1.855.663.6839 (toll-free) or through one of their local country contact numbers. You can also reach PayMyTuition Support at [email protected] or through their support page.

No matter what time zone you are in, you will have a dedicated customer support team available to you through live chat, email and phone to answer any of your questions and help you make your payment.

Grand Valley State University has contracted with Convera Business Solutions to provide international students an alternative method for paying student bills. This payment option allows you to pay your student account balance in the currency of your choice and provides a simple and reliable way of initiating payments electronically.

Advantages of using the student payment portal:

• Foreign currency quote is easily obtained by accessing the payment method through the Convera Portal.
• Tuition and fees are paid in the currency of your choice which is converted to U.S. Dollars.
• There are NO additional transaction charges from Convera Business Solutions or Grand Valley State University when converting from your currency to USD.  There is 1% Convera fee for paying USD to USD.  Your financial institution may charge a transaction fee.
• The exchange rate is valid for 72 hours after the transaction is initiated, taking the uncertainty out of the total payment amount.
• The exchange rate is competitive when compared to most banks' retail rates.
• Payments received will include your reference information, which ensures that your payment reaches your student account quickly.
• Payments will be electronically transmitted to Grand Valley State University ensuring timely posting. Payments will be posted 2 to 5 business days from the time payment is initiated.

Q. What are the benefits of using the international student payment method?
A. When you select to make your payments via the international student payment method you will receive an exchange rate that is valid for 72 hours, which can be accepted before sending your funds. You will always know the amount you're going to pay in local currency at the time you send your payment and have confidence that the right amount will arrive to GVSU.

Q. Do I need to provide Grand Valley State University bank details?
A. No. You only need the home country bank details that will be provided to you as a PDF. Convera Business Solutions holds GVSU's bank details. All payments will be allocated accordingly using individual student ID number (G-number).

Q. Can I make a transfer via my own bank?
A. To get the benefits of this service it is important that you send your payment amount to Convera Business Solutions using the reference number that is provided. You can use your own bank to make this transfer to Convera Business Solutions. Make sure that your bank sends the reference number you have been given. This ensures your tuition and fee payment is easily identifiable and not be delayed.

Q. Which fees can I pay using this service?
A. This service can be used to make payment for all balances on your student account.

Q. I can find my home country but it doesn't let me use my home currency. Why?
A. Unfortunately, due to international and domestic banking regulations, some currencies are unable to be traded on the open market or are otherwise unavailable. In the instances where your country appears as an option but the currency is unavailable, you can select an alternative currency, including U.S. Dollar, to ensure your payment will be posted to your student account quickly.

For payment support please contact:

Convera Business Solutions
100 Summit Avenue Montvale, NJ 07645 Toll Free: (877) 218-8829
Telephone: (402) 884-3041
Email: [email protected]

When an organization has agreed to pay all or a portion of a student's tuition, books and/or fees and have the University bill them directly that is considered Third Party Billing.  Any student who is sponsored by a third party must submit a letter of authorization or tuition assistance voucher on the company or organization's letterhead. The amount authorized will be placed as a credit to the Student Account. Any portion not covered by a Third Party is the student's responsibility to pay by the semester due dates. The terms of the agreement are not based on grade received at the end of the semester. The authorization and/or voucher must include:

• Student's name;
• Identifying information (G-number, last four digits of social security number, or birthday)
• Semester covered;
• Specific classes covered (or the amount or maximum dollar amount they will pay);
• Address and phone number of the third party payer for billing purposes.

ALL CORRESPONDENCE AND OR VOUCHERS SHOULD BE SENT DIRECTLY TO:

Grand Valley State University
Student Accounts Office, ATTN: Paul
1049 James H. Zumberge Hall (1049 JHZ)
1 Campus Drive
Allendale, MI 49401-9403

Phone (616) 331-2278
Fax (616) 331-3975
Email [email protected]