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Strategic Plan for Seidman College of Business

Mission

Seidman develops business talent that advances sustainable growth in West Michigan and the Great Lakes Region.

Through the exchange and application of knowledge from global and diverse perspectives, we prepare learners to make ethically-informed decisions that positively impact the economy, environment, and society.

Our distinctiveness is grounded in strong community collaborations, applied scholarly contributions, innovative approaches to learning, and a supportive culture.


Vision

Seidman sets the standard for business education by connecting communities through multi-dimensional learning opportunities.

Values Statement

PURSUIT OF EXCELLENCE: We continuously strive for the highest quality in our personal, professional, and organizational endeavors.

Our three core values are: Learning, Accountability, and Engagement.

LEARNING

We foster the intellectual curiosity of our Seidman, local, and global communities by:

ACCOUNTABILITY

We hold ourselves to:

ENGAGEMENT

We intentionally connect and collaborate in an effort to:

Planning Process

Seidman begins our planning process by gathering feedback from a variety of stakeholders in the year leading up to initiation of a new plan. Stakeholders include faculty, staff, students, alumni, and members of the business community including members of our 12 advisory boards. In our last planning cycle, we facilitated input sessions with each of these stakeholder groups via Zoom to increase participation. Feedback was reviewed and summarized from which draft strategies were identified. Another round of feedback was solicited from stakeholders. Through the shared governance feedback loop, administration, faculty, and staff discussed drafts resulting in final agreement for the plan.

In total, four strategic initiatives were identified for the 2021-2026 plan. Faculty and staff were encouraged to sign up to work on whichever initiative(s) they felt an affinity for and teams of 10-16 were formed for each initiative. These Action Teams as they are known, are each led by a unit head who is ultimately accountable to the Dean for their work. The Dean’s Office staff help monitor and document progress as well as convene opportunities at College Wide Meetings for input.


Collaboration

We regularly look for opportunities to collaborate with others within the university when it makes sense. An example is an exploration we’ve been leading at Seidman related to our Learner Success initiative and implementing a new tool called Suitable which encourages student engagement in meaningful co-curricular activities. We’ve brought the idea to the university and are hopeful that there will be a broad interest in adopting the tool which will amplify our pilot of the tool.

Another example that is still in the early stages is our work to develop a new graduate program which will offer an opportunity for mostly non-business majors to add skills and business acumen to prepare them for contribution to the business community. This relates to our initiative called Develop Distinctive and Relevant Curriculum. Also related to this strategic initiative is our plan to map recommended gen eds for business students. This likely will require collaboration with other parts of the university.

Our initiative titled Multi-Dimensional Approaches to Learning will require collaboration with groups like e-learning and FTLC at GVSU in order to continue training our faculty for changing learning styles. One early collaboration with e-learning was our “build-a-thon” workshops to assist our faculty in preparing to teach effectively in Blackboard Ultra.


Building Capacity

This is a perennial challenge especially given how lean Seidman is with both faculty and staff at this time. We continue to advocate for filling necessary positions so that we are not in a position to contemplate shrinking the college in order to maintain accreditation standards. Within our existing staffing levels, we ask for people to engage where their interests align rather than force effort. We find this leads to greater engagement and enthusiasm for the work. However, these two strategies are often not enough.

Over the past few years, we have trimmed our Seidman committee work such as eliminating the strategic planning committee, in order to focus our energy on key priorities. We continue to look for places to prune our efforts and making our internal processes more efficient. We also accept slower progress on non-high priority work while we expedite a focus on work that’s crucial such as developing our societal impact efforts which is an imperative for AACSB as for the communities we serve.


Commitments

Empowered Educational Experience

Key Performance Indicator

1st Year Fall to Fall FTIAC Retention

Baseline

80.9%

Description

Seidman College is working to engage students through both academic and co-curricular means to improve retention.

Progress - Fall 2023

74.8%

Seidman College has enjoyed strong retention; however, we saw a notable decline in our retention this fall compared to our baseline. We anticipated this decline based on incoming FTIAC GPA. Namely, we find retention rates are lower for entering students with a 2.5 or lower GPA compared to those with GPAs of 2.5 or higher. This coupled with no increase in resources to better serve this segment are believed to be contributors to the decline over prior year. We continue to work to enhance our advising efforts as well as to increase our Seidman drop-in and scheduled tutoring resources to assist students who are struggling.


Key Performance Indicator

Experiential Learning

Baseline

52.2%

Description

student self-reported information from sophomores, juniors, and senior undergraduate students on course or program-related activities including workplace-based experiences, community-based learning, study abroad, collaborative research, and living-learning communities.

Progress - Fall 2023

69.7%

Seidman College continues to focus on both introducing new experiential learning opportunities for students and scaling those that we've piloted over time. Two notable examples are our Introduction to Business Course (BUS 101) and our mentoring program. A redesigned BUS 101 is being piloted this year to incorporate the PVA tool for individual learning and growth as well as an applied learning experience so students can see the critical facets of business come together through a hands-on experience. The mentoring program is a co-curricular experience that connects students, and students with local business people, to help them learn more about business in an applied way. Our capstone courses within our academic disciplines and with our MBA programs offer a crucial opportunity to stretch our students' learning as they work to apply what they've learned in the process of "doing" as part of our Learn-Practice-Grow framework. Our MBA capstone projects provide an opportunity to work directly with community organizations. Similarly, programs with our Business Centers offer Seidman students opportunities to work directly with the local business community in mutually impactful ways.


Lifetime of Learning (25+ Enrollment)

Key Performance Indicator

New Student Enrollment

Baseline

976

Description

Includes FTIAC, Transfer and Graduate student numbers.

Progress - Fall 2023

1230

From Fall '21 to Fall '23, GVSU's new student enrollment overall grew by 19%. During that same time, Seidman's new student enrollment grew by 26%. Clearly, a business degree is highly sought after and continues to experience growing appeal with the GVSU student population.


Key Performance Indicator

New Adult Student Enrollment

Baseline

35

Description

number of new FTIAC, Graduate, and Transfer students age 25 or older entering in fall.

Progress - Fall 2023

76

We projected we would be at 70 for Fall '23 and we exceeded that estimate. Our efforts to grow our graduate offering are an important contributor to this measure. We're also working to develop more articulation agreements with select community colleges. As an indicator of these efforts, we increased our transfer headcount in Fall '22 from 558 (BBA seeking students) to 573 in Fall '23.


Culture of Educational Equity (CEE)

Key Performance Indicator

Students of Color

Baseline

15.2%

Description

% Students of Color (Afr Am, Hispanic, Nat Am, Asian, Pacific Islander, excluding nonresident international)

Progress - Fall 2023

19.1%

Progress in this area really is a testament to GVSU's commitment to increasing student diversity.


Key Performance Indicator

Faculty of Color

Baseline

26.0%

Description

% and # Tenured/Tenure-track/Affiliate Faculty of Color -- total % of Asian/Pacific Islander, Black, Latino, Multiethnic, and Native American full-time.

Progress - Fall 2023

27.3%

Seidman College values a diverse faculty body which reflects a growing diversity among our students and the West Michigan community. This has been and will continue to be a priority for the College.


Key Performance Indicator

Sense of Belonging

Baseline

82.5%

Description

% of faculty in college who responded to confidential survey indicating “the extent to which you experience a sense of belonging or community at GVSU” as “very satisfied” or “generally satisfied”.

Progress - Fall 2023

72.2%

Seidman benefits from having a collaborative culture which has been enhanced over the past six years by the development of a robust learning community program. Through our faculty led learning communities, we've made great progress in breaking down academic unit silos and in fostering our efforts to work together to research, innovate, and deliver high quality educational experiences. This improvement over our Jan '23 rating is indicative of our progress.


Additional Commitments

Key Performance Indicator

NPS

Baseline

+29.0

Description

Students only. Net Promoter Score, how willing an individual is to recommend positively an institution to other people such as family, friends, peers, or associates; measures student experience, satisfaction, and engagement and predicts institutional growth, can range from a low of -100 to a high of 100; provides a snapshot and should be used with other measures.

Progress - Fall 2023

38.7

A 29% net promoter score is very high for our institution type especially as we move more towards an open access admissions model. While we are pleased with the increase, the significant movement from baseline raises questions about the sample.


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