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Special Populations Work - Crisis Prevention

Background

This field is very broad and encompasses anyone who works with populations in crisis (drug and alcohol abuse, mental health emergencies, rape or sexual violence, domestic violence, homelessness, child abuse or maltreatment, etc.) An example of a specific career is a crisis hotline worker. However, the majority of human service careers allow you to focus your area of expertise on one or a few populations in need.

For information about salaries, view our Average Salaries webpage. 

What classes at GVSU may help in the field of Crisis Work and Prevention? Discuss with your advisor which courses among those on this list, along with other courses not listed here, would best serve your career goals.

1. PSY 302 – Psychology of Adjustment
2. PSY 303 – Psychopathology
3. PSY 310 – Behavior Modification
4. PSY 324 – Developmental Psychopathology
5. PSY 326 – Intellectual/Developmental Disabilities (prevention & intervention)

What experiences outside of class could I explore?
1. Work with communities in a volunteer capacity
2. Internships like those through YWCA – West Central Michigan: domestic violence, housing services, and crisis counseling for those in need
3. Become certified in crisis prevention – many opportunities online or in the community

cartoon head with brain full of words related to crisis

What skills would be helpful to have in this field? Professional verbal and written communication skills, organization, attention to detail, ability to maintain confidentiality, to be flexible to work on multiple tasks efficiently are all important skills to maintain. Compassion and listening skills are also essential.

Employer Possibilities – Examples include “Family Center Monitor” with the Salvation Army, crisis hotline workers, and outreach coordinator for mental health organizations focused on prevention.

Page last modified July 21, 2026