Entrepreneur's Toolbox: How to Build a Successful Customer Journey Map - Webinar

Thursday, May 20, 2021
2:00 p.m. - 3:00 p.m.

Entrepreneur's Toolbox Logo

A Customer Journey Map helps you as a business owner see your products & process from a customer's point of view.

You will learn:

  • What is a Customer Journey Map
  • Why you need a Customer Journey Map
  • How to create a Customer Journey Map
  • Customer Journey Mapping tools & software

When registering, be sure to register from our website AND subsequently through GoToWebinar! You will not be able to view the webinar if you do not register in both places.

Speaker(s): Mary C Hartfield, SBDC Training Consultant

Moderator: Qi'Shaun Coyle, SBDC Program Coordinator

Fee: No Cost

Register at: http://bit.ly/Etb520

Location Information

Online – GoToWebinar

Contact Information

SBDC West Michigan

(616) 331-7370


Hosting Department, Organization, or Business

SBDC West Michigan


customers entrepreneur online smallbusiness webinar

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This event was added to the calendar by sbdc@gvsu.edu on Thursday, May 13, 2021 at 12:34 p.m.