Entrepreneur's Toolbox: How to Build a Successful Customer Journey Map - Webinar


Thursday, May 20, 2021
2:00 p.m. - 3:00 p.m.
Online
Community


Entrepreneur's Toolbox Logo

A Customer Journey Map helps you as a business owner see your products & process from a customer's point of view.

You will learn:

  • What is a Customer Journey Map
  • Why you need a Customer Journey Map
  • How to create a Customer Journey Map
  • Customer Journey Mapping tools & software

When registering, be sure to register from our website AND subsequently through GoToWebinar! You will not be able to view the webinar if you do not register in both places.

Speaker(s): Mary C Hartfield, SBDC Training Consultant

Moderator: Qi'Shaun Coyle, SBDC Program Coordinator

Fee: No Cost

Register at: http://bit.ly/Etb520



Location Information


Online – GoToWebinar


Contact Information


SBDC West Michigan

(616) 331-7370

sbdc@gvsu.edu


Hosting Department, Organization, or Business


SBDC West Michigan

Tags

customers entrepreneur online smallbusiness webinar


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This event was added to the calendar by sbdc@gvsu.edu on Thursday, May 13, 2021 at 12:34 p.m.