Entrepreneur's Toolbox: How to Build a Successful Customer Journey Map - Webinar
Thursday, May 20, 2021
2:00 p.m. - 3:00 p.m.
Online
Community
A Customer Journey Map helps you as a business owner see your products & process from a customer's point of view.
You will learn:
- What is a Customer Journey Map
- Why you need a Customer Journey Map
- How to create a Customer Journey Map
- Customer Journey Mapping tools & software
When registering, be sure to register from our website AND subsequently through GoToWebinar! You will not be able to view the webinar if you do not register in both places.
Speaker(s): Mary C Hartfield, SBDC Training Consultant
Moderator: Qi'Shaun Coyle, SBDC Program Coordinator
Fee: No Cost
Register at: http://bit.ly/Etb520
Location Information
Online – GoToWebinar
Contact Information
SBDC West Michigan
(616) 331-7370
Hosting Department, Organization, or Business
SBDC West Michigan
Tags
customers entrepreneur online smallbusiness webinar
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This event was added to the calendar by SBDC West Michigan Region (sbdc@gvsu.edu) on Thursday, May 13, 2021 at 12:34 p.m.
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