The easiest and fastest way to get a police, fire, or medical response is to dial 911.
It is faster than emailing, tweets, or texting
Always call 911 for any urgent situations (even if you are unsure the person needs an ambulance or not). Though there are non-emergency numbers for our various first responder partner agencies, calling 911 directly provides a number of benefits:
- The address of the building AND the room number is automatically provided from any campus landline phone in offices, suites and rooms.
- GVSU employs added technology that geo-fences cell phone calls that provide Ottawa County Dispatchers with a building location and address even from a cell phone call.
- Both the Kent and Ottawa County 911 system uses EMD, or Emergency Medical Dispatching. It is an electronic system that allows Dispatchers to ask a series of questions regarding the victim’s condition. This leads the 911 operator to a most likely cause of the person’s condition and outputs medical instructions that the 911 operator can give you. You do not have to know anything about first aid, just call 911 and the operator will tell you what to do and what not to do, such as sitting the person up versus laying them down.
- Urgent calls to GVPD’s non-emergency number are transferred to 911. This wastes time and will not provide your location to the 911 operator. Transferred 911 calls appear to be originating from GVPD in the Service Building on the Allendale campus.