Technical Support and General Questions
LifeJourney App Questions and Support
If you received a welcome email from GVSU regarding participation in the pilot but are experiencing technical issues installing or using the LifeJourney app, please contact Territorium for assistance at [email protected].
Password or Single Sign-On Assistance
If you are having difficulty with single sign-on, first reset your network password here. If you run into any issues, please contact the GVSU IT Service Desk for further assistance.
- Phone: 616-331-2101
- Email: [email protected]
- In-Person Locations:
- 010 (Atrium Level) Mary Idema Pew Library, Allendale Campus
- 100 Center for Health Sciences, Health Campus
Transcript and Records Questions
If you have questions about the academic information in your credential wallet, please contact the Registrar’s Office for assistance. This includes questions about identity information (e.g., name, date of birth, address, phone number, email) and transcript information (e.g., course listings, course names, grades, certificate completion).
- Phone: 616-331-3327
- Email: [email protected]
- In-Person Locations:
- 150 Student Services Building, Allendale Campus
- 151C DeVos Building, Pew Campus
General Project Questions
For information about the origins and purpose of the GVSU Digital Credential Wallet Project, please visit our main project page. For specific inquiries—including those related to the project’s scope, focus, or upcoming phases—please contact Meāgan Treadway, Director of Special Projects, at the GV NextEd Co-Lab via the form below.
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