For IT self-service, tracking existing work-orders, and SimpleSolutions  


Mary Idema Pew Library
Phone: 616-331-2101Allendale: 010
Toll Free: 855-435-7488  ---   (855 helpgvu)

The Information Technology Helpdesk provides assistance to Faculty, Staff and Students.

Walk-In Hours:

Sunday 10:00 AM –  2:00 AM
Monday – Thursday 7:00 AM – 2:00 AM
Friday 7:00 AM – 9:00 PM
Saturday 10:00 AM– 9:00 PM

Pew: 260C  Devos
Walk-in Hours:

Monday through Thursday, 7:30 am to 7:30 pm
Friday, 7:30 am to 5:30 pm


Follow Us @GVSUithelpdesk  
Providing quick answers to common computer and technology issues and questions

FREE Microsoft Office 365 for GVSU enrolled Students


FREE Microsoft Office 365 for all GVSU Faculty and Staff

GVSU is providing Microsoft Office to every GVSU Faculty and Staff member free of charge. Office 365 includes the latest version of Word, Excel, PowerPoint, OneNote, and more. As long as you’re a GVSU employee, you’ll be able to use this software for free.

  • Install on up to 5 compatible PCs and Macs, plus 5 tablets (including iPad!)

Note – You may not install this software on any GVSU imaged computers. It is meant for personally owned computers and devices only.

  • Use with OneDrive for automatic device syncing

  • Gain valuable skills on the world’s most popular productivity software

To get your Office follow these simple steps:

  1. Visit

  2. Sign in with your GVSU email account.

  3. On the download site, select your language and click install.

Questions, please contact the GVSU IT Helpdesk at 616-331-2101 or email

For information about system requirements for Windows computers visit the Microsoft TechNet Library.


Wireless Networks

Grand Valley is updating the Wireless networks to simplify and give better performance for all users. CLICK here for information on the new and preferred networks for Faculty/Staff and Students.



Page last modified April 23, 2015