Content Designer & Strategist

I help to make complex, regulated software easier for people to understand and use. Working closely with various departments and teams, I turn technical and compliance-heavy information into documentation, training, and user content that's clear, accurate, and genuinely helpful. My background in life sciences and technology means I'm always thinking of usability and compliance while making sure content supports real users and meets standards like FDA and ALCOA+. I'm driven by clarity, consistency, and the determination to create materials that people can actually learn from and rely on.

Writing is central to my current role. Most of my work involves taking complex jargon and regulatory information into documentation that people can both easily understand and use confidently. A big part of my job is also focuses on collaboration; I work with product managers, engineers, and subject matter experts to shape how information is presented across the company. In many ways, my role is as much about content design as it is about writing. I'm consistently thinking through how information can be enhanced, how users will engage with it, and how it can support usability while adhering to standard operating procedures.

I was fortunate to build a great rapport with many of my professors in the Department of Writing. Before I even graduated, Professor Kylie Jacobsen reached out during my final semester to tell me about a position at a startup in the life sciences industry. Taking a leap of faith, I managed to do well in the interviews and secure my first job out of college before I even had my diploma in hand. From there, I expanded my skill set, and a little over a year later, my current role became a new opportunity. I’m where I am today thanks to the genuine guidance and support of my professors, for which I’m forever grateful.

It’s hard to pinpoint just one thing about the writing major or department because I genuinely loved everything about my time there. I think if I had to just choose one it would be the professors, I especially have fond memories with Professors Kylie Jacobsen, Todd Kaneko, and Zsuzsanna Palmer. They helped me develop not only my critical thinking and adaptability in writing, but also an understanding of the importance of communication as a whole. As writers, we are often the ones responsible for translating the world’s more complex ideas into something others can understand.

Utilize the tools the university has to offer. You'll probably hear that often from the staff regardless of your major or department, but it truly applies to everyone. Not just with the professors, but with your peers and those around you. You never know how connecting with the right person will guide you down the path of career development and success. And at the risk of sounding like a hopeless optimist, don't give up. Writing can be challenging, and there will definitely be times where you feel burnt out or overwhelmed. Keep going. Keep putting pen to paper and extend the bounds of your imagination. Stay curious, stay persistent, and let your words carry you where you're meant to go.