Delivery is the way in which we present our speech. It is generally divided into two categories, verbal and nonverbal delivery, and includes everything from the way we say the words to our hand and body movements. Good delivery does not make up for poor content, though good delivery is essential to a good speech. Remember, delivery is an area that improves exponentially with practice! Here are some common tips skilled speakers use to get their message across clearly and persuasively.

Think Conversational Quality

This phrase captures many different aspects of good delivery, but what does it mean? Think of a time you have had a meaningful conversation with someone you respect and are comfortable being around. How fast do you speak? How do you pronounce words? Do you talk with your hands? Typically, this is the style you should use for public speaking. Next, let's break down some specific aspects of delivery.

Verbal Delivery

Rate - You do not want to speak too fast because the audience might miss something important. In fact, research shows that audiences favor quicker speakers over slower speakers. Additionally, speaking very slowly could give the impression that you are not practiced or do not know the material. Think about conversational quality. How fast would you speak in that senario? Use that as a baseline for your speaking rate.

Inflection - A very important part to delivery, inflection refers to the changes in pitch or tone of a speaker. We use inflection all the time in our daily speech, though it is easy to forget once in front of a crowd. There is a tendency to stay the same pitch and simply read what is written. Avoid this monotone delivery style, inflection gives our words life and adds emotion to our expressions.

Pauses - We use pauses to indicate many things: signal the end of a thought, give an idea time to sink in, and lend dramatic impact to a statement. While practicing your speech, see if there are times when you could pause to let the audience sit with something you've just said--especially if it is a main point or something crucial to your message.

Nonverbal Delivery

The voice is the first thing that comes to mind for most people when they think of a speech presentation. Yes, the voice is important, but we also communicate with our bodies. The nonverbal elements of delivery discussed below can help us appear confident and competent at the podium.

Personal Appearance - Although we hate to admit it, how we look matters; both to ourselves and to our audience. You don't need a tuxedo or a satin dress to give a good speech, but dressing so that you feel presentable and professional will help you give a better speech and reduce your anxiety about being judged. Your audience will appreciate you putting your best foot forward as well. Looking nice is a sign that you care about what you are going to say.

Movement - It is good to practice to see how speech anxiety influences your movement. Many develop nervous habits such as shifting their weight from one foot to the other, uncontrollable hand motions, or pacing back and forth. These will disappear as you become more comfortable and practiced.

Gestures - Motioning with your hands can help get your message across, though it can also become a distraction. There is no perfect amount of gestures, just so as long as they are natural and are not so excessive that they take away the focus from the message you're trying to convey. Remember to think how you would gesture during a natural conversation.

Eye Contact - Considered the base level of communication with your audience, eye contact is the best way to establish a relationship with your audience. An absence of eye contact can quickly mean an absence of the audience's attention. Eye contact also aids in making you seem honest and credible, while failure to do so can sometimes come across as dishonest or insincere.

Prepared by GVSU Speech Lab Consultants & Carl J. Brown

Some information adapted from Stephen Lucas' The Art of Public Speaking, Tenth Edition.