Gender *
- Select Option Female Male Non-Binary Prefer not to answer Not listed, please specify

Age *
- Select Option Under 18 18-30 31-40 41-50 51-60 60+ Prefer Not to Say

Affiliation with GVSU *
- Select Option Student Parent of a Student Alumni Faculty Staff Community Member Not listed, please specify

Class Standing *
- Select Option Freshmen Sophomore Junior Senior Graduate Student

Are you aware that GVSU Laker Store offers the following products and services? (Check all that apply) *
GVSU Clothing
GVSU Gifts
GVSU Yard Game / Tailgate Rentals (Giant Jenga, Tailgate Tent, etc.)
Textbooks / Course Materials
Textbook Price Comparison (via lakerstore.gvsu.edu)
Technology (Computers, Tablets, Accessories, etc.)
School Supplies
Art Supplies
Printing/Copy Services
Laker Store Rewards

How many times have you shopped on GVSU Laker Store's website in the past 3 months? *
- Select Option Once Two-Three Four-Five Five+

What prompted your most recent visit to GVSU Laker Store's website? *
- Select Option Search on Google (or other search engine) Link on Grand Valley's website Email Promotion Social Media Promotion Not listed, please specify

What was the primary reason for your most recent visit to GVSU Laker Store's website? *
- Select Option To shop for textbooks / course materials To shop for GVSU clothing, accessories or gifts To shop for technology To locate store information (hours, location, etc.) Not listed, please specify

Are you a member of our Laker Store Rewards program? *
Yes
No

How did you first hear about Laker Store Rewards? *
- Select Option GVSU Laker Store Website Social Media Email In-store signage Friends/Family Store Receipt Not listed, please specify

Overall, how satisfied are you with Laker Store Rewards? *
- Select Option Very Satisfied Satisfied Somewhat Satisfied Somewhat Unsatisfied Unsatisfied Very Unsatisfied

Were you able to clearly identify which textbooks were required for your classes? *
- Select Option Yes No

Did you purchase and/or rent the textbooks that were required for your class using our online price comparison tool, GVSU Choose? *
- Select Option Yes No

When you purchased your books through GVSU Choose did you *
- Select Option Purchased all of my books from GVSU Laker Store Purchased some of my books from GVSU Laker Store and purchased/rented some from a third-party vendor (like Amazon) Purchased/rented all of my books from a third-party vendor (like Amazon)

Did you find what you were shopping for? *
- Select Option Yes No I wasn't shopping for anything specific

Did you find the information you were looking for? *
- Select Option Yes No

Was GVSU Laker Store's website easy to use? *
- Select Option Yes No

Were you satisfied with the checkout process on the website? *
- Select Option Yes No

Overall, how satisfied were you with your recent experience on the website? *
- Select Option Very Satisfied Satisfied Somewhat Satisfied Somewhat Unsatisfied Unsatisfied Very Unsatisfied

Do you receive e-mail communications from GVSU Laker Store? *
- Select Option Yes No

Do you follow GVSU Laker Store on any of the following social media sites? (Check all that apply) *
Facebook
Instagram
Tik Tok
None of the above

Would you like to be entered into our quarterly drawing to win a $50 gift card to GVSU Laker Store? *
- Select Option Yes No

Would you like to receive promotional emails from GVSU Laker Store? *
- Select Option Yes No