Updates to Zoom Web Portal

New and enhanced features 

Administrator features

• Zoom SSO Certificate Rotation – Zoom will be updating its current single sign-on (SSO) certificate ahead of its expiration on Wednesday, January 4, 2023. To avoid service disruption, Zoom began publishing a new SSO certificate on Saturday, December 3, in the InCommon metadata. No action is required for accounts using an identity provider (IDP) and/or configuration which supports dynamic metadata refresh, as the account’s IDP will automatically download the latest Zoom certificate and rotate it into the account’s configuration. For accounts with automatic rotation disabled or whose IDP does not support automatic certificate rotation, admins can begin the certificate rotation process by selecting the new certificate in the Zoom web portal (Admin > Advanced > Single Sign-On settings).

Updates to the Zoom Client

New and enhanced features 

General features

• Support for Zoom Mesh for Windows, macOS, Linux, Android, and iOS – The Zoom client supports the use of Zoom Mesh within a local network, reducing internet bandwidth used by attendees when connecting with Zoom servers for Zoom Webinars and Events. Zoom Mesh requires version 5.12.6 or higher.
• End-of-life support for iOS 10 and below and Android 5 and below – Users must be on at least iOS 11 or Android 6 to continue to receive Zoom app updates. 

Meeting/Webinar features

• Speaker attributions for live automated captions for Windows, macOS, Linux – When viewing automated captions in a live meeting or webinar, captions will include the speaker’s profile picture as part of captions, to make it easier to understand who is currently speaking. If the user has no profile picture, their initials will be displayed instead. Their full name is provided when viewing the full transcript. Previously, there was no speaker attribution in the displayed captions. This also includes other minor caption enhancements to better support multiple speakers.
• Temporarily disable automated captions for Windows, macOS, Linux – Hosts can disable automated captioning during a live meeting or webinar. This can be useful when the host forgets to disable captions from the web settings and wants to disable them for a meeting. Participants will be notified that captions are disabled by the host and the Show Captions button is no longer available in the control toolbar for everyone except the host.

Meeting features

• Support for Q&A in meetings for Windows, macOS, Linux, Android, iOS –

Hosts can enable the Q&A feature in meetings to allow participants to ask questions, which can be viewed by all, but only answered by the host and co-host. Questions can be submitted anonymously and responses can be sent publicly for all to see or privately to just the sender. Hosts can also mark submitted questions as something that will be answered live, so participants are aware and can expect their answer to follow soon. 

Team Chat features

• Schedule meeting with chat and channel members for Windows, macOS, Linux – Users can schedule meetings with members of a chat channel directly from Team Chat. When successfully scheduled, the meeting is added to their calendars, for users in the same organization, provides a notification with the option to copy the invitation, and also appears as a meeting card in the chat. This feature requires all chat members to have their calendars integrated with Zoom, and currently supports Google Calendar and Office 365 (OAuth 2.0). This setting is available at the account and group levels.

Updates to Zoom Events

Changes to existing features 

• Event lobby added to single session events – The event lobby is now available for single session events. The lobby will appear as soon as a single session event is published.
• Separation of Zoom Events chat and Meeting chat – Zoom Events chat is now independent of the Meeting chat setting and will continue to operate even if Meeting chat is disabled. Admins may specifically disable Zoom Events chat through the new Zoom Events settings tab in the Zoom web portal. Previously, when admins disabled the Meeting chat feature, Zoom Events chat would also be disabled.

New and enhanced features

Host features

• Zoom Events in-session resources – Hosts now have a specific resource location to add resource links for attendees to click on within Webinar sessions. Hosts can use this in-session tool to display a notification that directs attendees’ attention to the host’s resource link. Additionally, hosts can invite speakers to edit their session and add their own resource link for their assigned sessions.

Event setup features

• Event Branding tab General Availability – By accessing the new Event Branding tab, events can be branded with high-level styling elements. Event organizers can manage the Event Branding configuration area to apply branding to a color palette, event backgrounds, buttons, and text. They can also preview the registration page and lobby home page and apply branding on all major pages in their event. The event colors are applied to all attendee-facing pages. For more updates on branding capabilities, see the Zoom Events release notes. 

Updates to Zoom IQ for Sales

New and enhanced features

Administrator features

• Additional auto-record options – Admins can configure the automatic recording settings to only record specific teams or members. When selected, all other IQ users not specified will have the auto recording turned off by default. The lock function will be valid for the entire account and enforce each team and user's corresponding setting. Previously, when automatic recording for scheduled meetings with external participants was enabled, it was applied to the entire account.

Business Updates

• Chrome OS App Retirement – To prepare for the end of support for all Chrome OS apps, Zoom is phasing out our Chrome OS App and replacing it with the Progressive Web App (PWA). As part of this process, PWA auto-launch will be automatically enabled for Chrome OS users on Jan. 15, 2023. The Chrome OS App will continue to function, but when users click on a Zoom link, PWA will automatically launch if it is installed on the device. On Feb. 1, 2023, the Chrome OS App will be removed from the Chrome Web Store. Visit our support pages for more information about Chrome OS App retirement and installing the PWA or using the Zoom PWA for Chrome OS. 
• New flow when joining meetings – In the coming months, we will release an update to streamline the user experience of joining a meeting. Currently, users see up to three separate dialogue windows during the flow. Among other improvements, the update will combine the functionality of the first window, which currently says “Waiting for the host to start this meeting,” with the third Waiting Room window. Waiting Room customization remains available through the Settings page in the web portal. Users must be on client version 5.12.0 or higher to experience the new join flow.