IT Service Status

This is the Service Status page for Grand Valley State University. If you have any questions or need additional assistance, contact us at (616) 331-2101 or (855) 435-7488 (Toll-free), [email protected].

Allendale Building Network Connectivity

URL: https://services.gvsu.edu/TDClient/60/Portal/Home/

Status of network connectivity for buildings on Allendale Campus.

Maintenance for the Allendale Building Network Connectivity system

Scheduled Date: Oct 20, 2025 7:00 AM

We'd like to inform you of an upcoming scheduled network outage due to a critical upgrade to our battery backup system, also known as an Uninterruptible Power Supply (UPS)

What is a UPS? A UPS is a device that provides emergency power to network equipment when the main power source fails. It helps prevent data loss, hardware damage, and service interruptions by supplying temporary power and allowing systems to continue running during short power outages.

Why the Upgrade? To ensure continued reliability and protection for network systems, we are upgrading our existing UPS to a newer, more efficient model. This upgrade will enhance our ability to maintain operations during unexpected power disruptions.

Duration: There will be a 15-minute outage within the maintenance window listed above for each location. This is amount of time it takes for the network equipment to be moved to new UPS and power back up. During this time, Wi-Fi, voice and wired networks will be temporarily unavailable. We recommend saving your work and shutting down any non-essential equipment before the outage begins.

Scheduled Outage Details:

Date: Monday October 20, 2025

Time and Location:

  • 7:00am - 7:30am    Kleiner Commons (KLC)
  • 5:30pm - 6:00pm    Calder Arts Center (CAC)
  • 5:30pm - 6:00pm    Performance Art Center (PAC)
  • 6:00pm - 6:30pm    Au Sable Hall (ASH)
  • 6:30pm - 7:00pm    Lake Huron Hall (LHH)
  • 6:30pm - 7:00pm    Cook Dewitt Center (CDC)
  • 7:00pm - 8:00pm    Mackinac Hall (MAK)

For questions, contact IT Services through the Service Portal, email [email protected], or call 616-331-2101.