The following resources may assist you in setting up your account and uploading documents to CastleBranch:

Visit the CastleBranch Support webpage (

CastleBranch Help Desk Phone:  888-666-7788
Hours of Operation:
Monday-Thursday:  8am - 8pm ET
Friday:  8am - 6:30pm ET
Sunday:  10am - 6:30pm ET

View CastleBranch Step-by-Step Instructions

If you need further assistance, please contact the Health Compliance Office at 616-331-5812.  If the main office is unable to assist you, please email your question to and a member of the Health Compliance Team will respond.