How do you build a world-class Human Resources department?
For Mychal Coleman, associate vice president for Human Resources, it means transforming the current model to strategically meet the needs of employees while aligning with the university's Reach Higher 2025 plan.
Coleman led a town hall meeting in late January to highlight changes within the department.
"We are changing the organizational landscape," he said, noting he has led similar transformations at other workplaces. "Research has shown that not one world-class organization got to its current position without a stellar human resources department."
Coleman has implemented Kaizen, a continuous improvement method, to restructure the department and its functions. He said it will lead to more efficiency and consistency.