Blackboard Known Issues and FAQs


Blackboard: New Content Editor

February 19, 2021

We are excited to announce the launch of Blackboard�s new Content Editor in the Original Course View! These updates offer improved accessibility, simplified workflows, and many other added features. The update will occur March 10, 2021.

Bb Annotate messing with format

October 29, 2020

Bb Annotate messing with format

Viewing Groups in Student Preview

October 28, 2020

Viewing Groups in Student Preview

Embedded Panopto Videos show Bb Login Screen

September 11, 2020

When attempting to view an embedded Panopto video in Blackboard, a login screen appears.

Chrome Issue - Multiple Login Prompts while displaying PDFs

September 11, 2020

When opening a PDF from Blackboard, some users will receive a login prompt and only the first page of the PDF is visible.

Empty file being uploaded

February 19, 2020

If a file that is submitted to an Assignment is open at the time of submission, an empty file is uploaded instead.

Cannot Attach Files in Internet Explorer

August 22, 2019

Internet Explorer has may issues with BB one of those issues is that you may have chance to not be able to add attached files to Blackboard. If you run into this please use another browser such as Chrome, Firefox or Safari.

Assignment Submissions with Microsoft Edge

January 11, 2019

Files uploaded for Assignment submissions and Course Content are empty if a user of the Microsoft Edge browser has opened and closed the file after selection and before submission.

Number of Attempts with Firefox on macOS

November 27, 2018

Changing the number of attempts on an assignment using the Firefox Browser on macOS does not work on the first try. Solution is contained within:

Reordering Items on Blackboard

January 24, 2018

Blackboard screen may become scattered and turn grey. The item you are trying to rearrange bounces all over the screen or can't be moved. To fix this, you will have to clear your browser cookies and cache.

Page last modified February 19, 2021