Blackboard: Known Issues & FAQs

Blackboard: New Content Editor

We are excited to announce the launch of Blackboards new Content Editor in the Original Course View! These updates offer improved accessibility, simplified workflows, and many other added features. The update will occur March 10, 2021.

Feb 19, 2021

Bb Annotate messing with format

Bb Annotate messing with format

Oct 29, 2020

Viewing Groups in Student Preview

Viewing Groups in Student Preview

Oct 28, 2020

Embedded Panopto Videos show Bb Login Screen

When attempting to view an embedded Panopto video in Blackboard, a login screen appears.

Sep 11, 2020

Chrome Issue - Multiple Login Prompts while displaying PDFs

When opening a PDF from Blackboard, some users will receive a login prompt and only the first page of the PDF is visible.

Sep 11, 2020

Empty file being uploaded

If a file that is submitted to an Assignment is open at the time of submission, an empty file is uploaded instead.

Feb 19, 2020

Cannot Attach Files in Internet Explorer

Internet Explorer has may issues with BB one of those issues is that you may have chance to not be able to add attached files to Blackboard. If you run into this please use another browser such as Chrome, Firefox or Safari.

Aug 22, 2019

Assignment Submissions with Microsoft Edge

Files uploaded for Assignment submissions and Course Content are empty if a user of the Microsoft Edge browser has opened and closed the file after selection and before submission.

Jan 11, 2019

Number of Attempts with Firefox on macOS

Changing the number of attempts on an assignment using the Firefox Browser on macOS does not work on the first try. Solution is contained within:

Nov 27, 2018

Reordering Items on Blackboard

Blackboard screen may become scattered and turn grey. The item you are trying to rearrange bounces all over the screen or can't be moved. To fix this, you will have to clear your browser cookies and cache.

Jan 24, 2018

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