Blackboard: Faculty Help

See our webinars page for registering for guided assistance with Bb Ultra.

 For instructor help resources for Ultra Course view, please visit the Service Portal's Knowledge Base.

Ultra Knowledge Base articles for Faculty

eLearning Support

Blackboard how-to and general questions, please contact:

Email: [email protected]
Web Site: Teaching with Technology Support
Hours: 8 - 4, Monday through Friday 

24x7 After Hours Support is Available
(616) 331-2101

GVSU IT Services

Technical support, problems, login, error message questions, please contact:

Email: [email protected] 
Phone: (616) 331-2101 Toll Free: (855) 435-7488
Web Site: IT Services
Hours: View current GVSU IT Services Hours 

24x7 After Hours Support is Available
(616) 331-2101

Faculty suggestions for Blackboard

If you wish to make a product suggestion directly to Blackboard, visit the idea exchange.

  • To create an account click register
  • Login to the site
  • Click on "add a new idea"
  • Select "Learn Ultra"
  • Type your idea summary, choose a category and select "add idea".

Page last modified August 29, 2023