Blackboard: Faculty Help

Blackboard is offering instructors a free webinar series to help accelerate their move to online.  

Blackboard Help for Instructors is also another beneficial resource to help guide instructors on how to get started and best leverage Bb Learn in teaching.

Unless explicitly labeled otherwise, all help material in this site applies to Blackboard's "Classic" or "Original" Course View—not the new Ultra Course View that all University courses will be using as of Spring/Summer 2023. For instructor help resources for Ultra Course view, please visit the Service Portal's Knowledge Base.

Ultra Knowledge Base articles for Faculty

Also see

Getting Started

Menu Area

Building Content





Grade Center

Control Panel

More support information is available on Blackboard's Help Site for Instructors.

eLearning Support

Blackboard how-to and general questions, please contact:

Email: [email protected]
Web Site: Teaching with Technology Support
Hours: 8 - 4, Monday through Friday 

24x7 After Hours Support is Available
(616) 331-2101

GVSU IT Services

Technical support, problems, login, error message questions, please contact:

Email: [email protected] 
Phone: (616) 331-2101 Toll Free: (855) 435-7488
Web Site: IT Services
Hours: View current GVSU IT Services Hours 

24x7 After Hours Support is Available
(616) 331-2101

Faculty suggestions for Blackboard

If you wish to make a product suggestion directly to Blackboard, visit

  • To create an account click register
  • Login to the site
  • Click on Product Engagement > Submit an Idea
  • Select “Learn” and “Learn Original” for the product.

Page last modified March 29, 2023