GVSU will move to REMOTE STATUS for Friday, Jan. 23, 2026 due to current and forecasted travel/road conditions. Students, faculty and staff, please check your email for details.
2018-2019 Undergraduate & Graduate Catalog
MGT 364 - Service Operations Management
An overview of the planning, controls, and designs of operations in the service industry. Emphasis on the application of economic principles, decision tools, and models to solve problems encountered in the service environment. Offered every year. Prerequisite: Admitted to Seidman College of Business or by permit.
Credits: 3