GVSU will move to REMOTE STATUS for Friday, Jan. 23, 2026 due to current and forecasted travel/road conditions. Students, faculty and staff, please check your email for details.
2013-2014 Undergraduate & Graduate Catalog
MGT 664 - Total Quality Management
A marked shift has occurred in the philosophy of managing quality. The "strategic" dimension has gained precedence over the "technical" dimension. This practical course walks students through strategic and technical tools and techniques of quality management that underscore the essentials of the new philosophy.
Credits: 3