2012-2013 Undergraduate & Graduate Catalog
HTM 253 - Convention Sales and Service
An introductory course exploring the convention and meetings industry from the supplier's perspective. Focus will be placed on examining the needs of the supplier's clientele base and the importance of service management skills. Emphasis will be given to allowing students to demonstrate these skills in an actual business environment. Offered winter semester. Prerequisites: HTM 101.
Credits: 3