Thank you for visiting! As of May 2026, the work previously done by the Student Ombuds Office is now under the umbrella of the Dean of Students Office. This change allows GVSU to strengthen and institutionalize student support within already existing structures that serve students most directly. 

Below are some links that may be helpful: 

Confidential Resources:

Victim and Survivor Advocacy

University Counseling Center

Dispute with a Faculty Member over a Grade:

If you have a problem with a grade, please seek the resolution at the lowest possible level, which means, you will begin with appealing to the faculty member from that class.  See “Academic Grievance Procedures” in the Undergraduate and Graduate Catalog.

Basic Needs (food/personal care products/clothing/technology):

Replenish Basic Needs Center

CARE referral

Campus Climate Concerns:

If anyone in the Grand Valley community feels belittled, disrespected, or isolated based on their identity, there is a mechanism to report the incident:  Campus Climate Concerns.

Student Success:

Are you in need of campus resources to continue to help you to be a successful student? Find a list of things to help you in your pursuit of Laker Excellence.

Financial Aid/Scholarships:

Do you have questions about your Financial Aid status or need to meet with a Counselor? Questions about your scholarship status or how to apply? 

Dean of Students Office:

If you need further assistance and can’t find the information that you are looking for, please feel free to contact the Dean of Students Office at 616.331.3585.