FAQs

How do I access Navigate?

  1. GVSU Campus EAB Login

 

Why can't I login to Navigate?

  1. If you are a Staff Member who's not accessed Navigate before, Navigate access requires training please email us at navigate@gvsu.edu and we'd be happy to assist you.
  2. If you are a Staff Member who's previously accessed Navigate, please try the following steps.
    1. Try a different browser
    2. Sign out of Banner and your GVSU email and try signing in again
    3. If neither of these resolve your issues please take a screen shot of the error you're getting when signing in and send it to navigate@gvsu.edu and we're happy to assist you
  3. If you are a Student or Faculty Member.
    1. Try a different browser
    2. Sign out of Banner and your GVSU email and try signing in again
    3. If neither of these resolve your issues please take a screen shot of the error you're getting when signing in and send it to navigate@gvsu.edu and we're happy to assist you

Is the info in Navigate kept up-to-date?

  1. Yes, the data for Navigate is updated nightly.  

How do I sync my Outlook Calendar to Navigate?

  1. Please refer to the guide on How to sync to your outlook calendar

What is the difference between an Appointment Summary and a Note?

  1. An Appointment Summary is a comprehensive summary of advising or meeting with a student that may include attachments.  A Note should be used for one-of pieces of information that should be included for other offices.  Notes may also be used as a part of tracking campaign communications and outreach.