Duo Multifactor Authentication

Multifactor Authentication (MFA) is required for all faculty and staff.

If you are a new employee setting up your account for the first time click the "New Account Setup" button below: 

New Account Setup 

If you have a new phone number or need to re-enroll with the same phone number click the "Re-enroll Duo" button below:
Re-enroll Duo

For questions or issues, contact the GVSU Service Desk via Service Portal, email ([email protected]), or phone (616-331-2101).

What is Duo and Multifactor Authentication?

Multifactor Authentication (MFA), commonly referred to as Two-Factor Authentication (2FA) provides an additional layer of security for users logging in to a secure environment.

MFA leverages multiple types of authentication:

  • Something you know (GVSU Network ID & password)
  • Something you have (physical device)
  • Something you are (e.g. fingerprint, facial recognition)

GVSU uses Duo Security as its MFA solution. Duo makes authentication easy by allowing individuals to verify their identity using a mobile device - either through an app or using a code sent via text.

MFA Steps

All Faculty and Staff are required to use MFA

All Faculty and Staff using the Ivanti Secure VPN application for remote access are required to use Duo when connecting to VPN.

VPN Details:

  • The VPN is not required for accessing library resources.
    • If you have difficulty connecting to library resources please contact the library for assistance at (616) 331-3500 or by submitting the library's support form.

You do not need to connect to the VPN if:

  • All work is performed on a GVSU imaged Windows computer either on campus or at home.

You will need to connect to the VPN if:

  • A personal computer or device is used to access any GVSU data or systems while off campus.
  • A GVSU imaged Mac computer is used to access any GVSU data or systems while off campus

Systems requiring MFA

Systems requiring VPN when connecting from off campus, regardless of device:

  • Banner Admin
  • Banner Workflow
  • OnBase
  • Argos
  • SasDatamine

For faculty and staff the following systems require Duo:

  • Banner SSB
  • Blackboard

NOTE:  Classroom instructor stations do not require Duo.

 For help and training:  Duo Knowledge Base

Page last modified April 12, 2024