COVID-19 Quarantine & Isolation Resources

  • If you need any additional food, supplies or assistance please contact the HRL Covid Coordinator by emailing housingcovid@gvsu.edu.
  • If you have an urgent need after business hours, on the weekend, or during a university closure, please contact either the Residential Front Desk or the Resident Assistant On-Duty that corresponds with your respective community to be connected with HRL professional duty staff.

Isolation Due to Positive COVID-19 Test Results:

People who have been diagnosed with COVID-19 after a positive test, need to self-isolate away from others to help reduce the spread of the virus. Below are instructions and resources for students in isolation. The Ottawa County Department of Public Health will contact you by phone or text regarding your case and any close contacts. It is important that you respond as quickly, and completely, as possible.  

Students in Isolation:

  1. Stay in your room/alternative unit, DO NOT LEAVE except to get medical care. 
  2. Do not use public areas, including laundry rooms, lounges, community bathrooms, etc.
  3. Do not have any visitors in your room/alternative unit
  4. If you need and item picked up from campus, trash removal, food request etc. please fill out the Quarantine and Isolation Requests Form
  5. Meals can be ordered through myHousing on myBanner, and be delivered to your room or alternative unit each day. 
  6. If you have questions or need additional assistance please email housingCOVID@gvsu.edu

Individuals in isolation and quarantine must uphold the HRL Community Living Standards and Lakers Together Pledge. Failure to abide by isolation and quarantine instructions will result in referral through the HRL Conduct Process and/or the Office of Student Conduct and Conflict Resolution.

Discontinuing Isolation:

If diagnosed with COVID-19, and directed by the local health department to isolate: You may only discontinue isolation at the direction of the health department. In general, the following conditions will apply: 

  1. At least 10 days have passed since your symptoms first appeared (or if no symptoms, since your test) AND
  2. Your symptom sheet reflects no fever for at least 24 hours (without medicine to reduce a fever) AND
  3. Your other symptoms have improved (for example, when your cough or shortness of breath have improved)

You will receive a release letter from the Ottawa County Health Department. Follow the guidance of your healthcare provider and/or the Ottawa County Health Department. YOU MUST HAVE A RELEASE PRIOR TO DISCONTINUING ISOLATION.

Once you have received a letter to release from isolation by the Ottawa County Health Department, please forward the letter to covidassessment@gvsu.edu and also notify housingCOVID@gvsu.edu that you have received the release and that you will be discontinuing isolation.


Quarantine Due to Possible Exposure:

Students in Quarantine:

If you and/or your roommate/suitemates have been asked to quarantine due to COVID-19 symptoms or a Covid positive exposure (within 6 feet for 15 minutes or more). Please note: All students in quarantine MUST adhere to the instructions below.

Stay in your room or alternative unit and avoid contact with others for 14 days.

  • The 14 days begins the day after your last exposure with the person with symptoms of COVID-19.
    • For example, if your last day of contact was Sept 1, your quarantine will start on Sept. 2 and go through Sept. 15. Sept. 16 would be your first day out of quarantine.
  • Do not use public areas such as great rooms, laundry rooms, TV rooms etc. 
  • Do not have visitors during this time.
  • DO NOT LEAVE except to get medical care. Do not go to work or school. 
  • Wear a cloth face covering any time you are in space with other people. 
  • Call your health care provider if you develop symptoms.

Individuals in isolation and quarantine must uphold the HRL Community Living Standards and Lakers Together Pledge. Failure to abide by isolation and quarantine instructions will result in referral through the HRL Conduct Process and/or the Office of Student Conduct and Conflict Resolution.

Discontinuing Quarantine:

You will be expected to quarantine per the instructions above.  Should you receive a formal quarantine letter from the Ottawa County Department of Health, that date will supersede any previous date given.  Please note, you are not able to discontinue or leave quarantine by receiving a negative test. Once you have received a letter to release from quarantine by the Ottawa County Health Department, please forward the letter to covidassessment@gvsu.edu and also notify housingCOVID@gvsu.edu that you have received the release and that you will be discontinuing isolation. For further information regarding quarantine, please refer to CDC Guidelines.


Quarantine Due to COVID-19 Symptoms:

Students in Quarantine:

If you and/or your roommate/suitemates have been asked to quarantine due to COVID-19 symptoms. Please note: All students in quarantine MUST adhere to the instructions below.

Stay in your room or alternative unit and avoid contact with others for 14 days or until you receive a negative test.

  • The 14 days begins the day after your start of quarantine. (If you reported feeling symptoms to the University on Sept. 25, your quarantine period would begin Sept. 26)
  • Do not use public areas such as great rooms, laundry rooms, TV rooms etc. 
  • Do not have visitors during this time.
  • DO NOT LEAVE except to get medical care. Do not go to work or school. 
  • Wear a cloth face covering any time you are in space with other people. 
  • Call your health care provider if you develop symptoms.

Individuals in isolation and quarantine must uphold the HRL Community Living Standards and Lakers Together Pledge. Failure to abide by isolation and quarantine instructions will result in referral through the HRL Conduct Process and/or the Office of Student Conduct and Conflict Resolution.

Discontinuing Quarantine:

You will be expected to quarantine per the instructions above.  Should you receive a formal quarantine letter from the Ottawa County Department of Health, that date will supersede any previous date given.  Please note, as a symptomatic person with no known exposure to COVID-19, you are able to discontinue or leave quarantine if you have a marked improvement in your symptoms and also receive a negative test. If you receive a negative test after you have been in quarantine please alert Housing and Residence life by email at housingcovid@gvsu.edu. We will review the information and discuss your quarantine and it’s possible discontinuation.  For further information regarding quarantine, please refer to CDC Guidelines.


Isolation & Quarantine Resources

Monitoring Your Symptoms

  • Complete the Lakers Together daily self-assessment.
  • Call 911 if you develop emergency warning signs for COVID-19; tell the operator that you are in isolation for COVID.
    • Emergency warning signs include:
      • Trouble breathing / Persistent pain or pressure in the chest / New confusion or inability to arouse / Bluish lips or face
      • Any other symptoms that seem severe or cause you concern
  • Call your medical provider if your illness is worsening (for example, if you have a change in your breathing that doesn’t seem to be an emergency). Tell them you have or may have COVID-19.
  • If you have to leave to receive medical care, wear a face covering when you leave your apartment/room, and before you enter the healthcare building. If you can’t put on a face covering, try to keep a safe distance from other people (at least 6 feet away). This will help protect the people in the office or waiting room.
  • Follow all care instructions from your healthcare provider.

 

Clean & Disinfect

  • Clean all “high-touch” surfaces every day in your isolation area and bathroom, if you can.
  • High-touch surfaces include phones, remote controls, counters, tabletops, doorknobs, bathroom fixtures, toilets, keyboards, tablets, and bedside tables.

Emotional & Mental Health

Emotional well-being is of highest importance for a successful college experience. During quarantine and isolation it is normal, even expected, for you to experience loneliness, sadness, frustration, worry, etc. The University Counseling Center is always a convenient and free option for GVSU students and staff are now available for telehealth appointments.

Among the many services offered, the Isolation Support drop-in is open to students who are in isolation due to COVID-19. Isolation Support drop-in is to provide a space for students to address their diverse concerns, thoughts, and feelings associated with being placed into isolation due to COVID-19. *This group is on a drop-in basis, so you are welcome to attend one group or as many as you would like. Contact the University Counseling Center to obtain the virtual link: (616) 331-3266

The Monday group meets every Monday until November 30 from 10:00 - 11:00 am.

The Thursday group meets every Thursday until November 19 from 2:00 - 3:00 p.m.

We encourage you to take advantage of this opportunity and hope you will let us know if you have any questions or concerns.


Isolation Kit:

Included in kit:

  • Plastic bin
  • Toilet paper
  • Bleach wipes
  • Latex gloves
  • Trash bags
  • Hand soap
  • Surgical masks
  • Thermometer
  • Hand sanitizer
  • Dish soap
  • Sponge
  • Plate
  • Bowl
  • Cup
  • Silverware
  • Plasticware
  • Paper plates
  • Isolation instruction and tracking sheet
  • Shelf stable food (Amount of each item below ranges based on need and meal plan)
    • Breakfast items
    • Lunch items
    • Dinner items
    • Assorted snacks
    • Waters
    • Assorted juices

Recommended Items to Bring:

  • Pillow
  • Blanket
  • Sheets
  • Towel
  • Washcloth
  • Toiletries
    • Shampoo
    • Conditioner
    • Body soap
    • Lotion
    • Toothpaste
    • Toothbrush
    • Hair care products
    • Make up
    • Razor/shaving needs
    • Deodorant
    • Facial soap
    • Facial lotion
  • Medications
  • Prescriptions
  • Clothes
  • Academic needs (laptop, books, etc.)
  • Chargers and power cords
  • Reusable water bottle
  • Additional food and drinks to supplement items provided
    • Tea
    • Pop/Soda
    • Coffee/Coffee Maker
    • Fruit
    • Specific preferred items

Meals, Dining, and Food:

Housing & Residence Life and Campus Dining are now also offering an option to have lunches and dinners delivered daily. The quarantine space you have been provided will include some food items for 3-7 days based on your initial intake information. For students in quarantine or isolation that have a meal plan, please go to your myHousing account on myBanner. Under the "Apply | Cancel | Forms" tab, you will see “Quarantine Isolation Meal Intake and Order Form” application. You will have the option to select any dietary needs as well as allergens, etc. Once you have submitted your meal intake form, click on the "Dining" tab, and then select "On Campus Isolation & Quarantine Meals" to select your daily meals. You can select a lunch and/or dinner for each day you will be remaining in quarantine or isolation. You will be given the option to order two to three days in advance, but please note: all meal orders are due by 4:00 p.m. the day prior (Monday by 4:00 p.m. for Tuesday Lunch/Dinner). Breakfast items are included in your meal kit provided to you. 

Students meal account will be deducted per meal. After your meals are exhausted, dining dollars can be utilized. Staff will drop the meals off at your door, knock and then walk away. Please make sure to take the items as soon as you are able from the door and refrigerate or consume within the hour. Lunch and a reheat dinner will be delivered at the same time. If meals are not picked up within an hour of delivery they will be retrieved by staff. You should not have face-to-face contact with delivery drivers from local restaurants. If someone delivers something, ask them to knock, and leave the item outside the door. Do not open the door until they are at least 6 feet away.

Please note, students entering quarantine on Fridays after 4:00 p.m. will be able to order meals to be delivered Monday on the portal. Shelf stable food can be delivered prior to meal delivery beginning.

Instructions for Meal Ordering:

1. Login to your myBanner. Click student, then go to myHousing. 

2. Under the "Apply | Cancel | Forms" tab at the top, select "Quarantine Isolation Meal Intake and Order Form" and fill out accordingly. 

3. Next, click on the "Dining" tab, then select "On Campus Isolation & Quarantine Meals."

4. Select the appropriate semester, then select your meals. 

Step 1

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Step 2

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Laundry

Cleaning your own laundry:

If you have small items, you can clean them by hand in your room/apartment sink.

  • DO NOT USE THE PUBLIC LAUNDRY AREAS ON CAMPUS.
  • Wash, rinse well, and hang to dry.
  • Wash hands with soap and water after touching your laundry.
  • Do not shake dirty laundry.

 

Laundry Service:

If you have a larger amount that cannot be done by hand, GVSU can arrange to have a service do your laundry at a facility free of charge. This is a wash, dry, and fold service. The pick-up days for laundry are Monday and Wednesday. Monday pick-up will be delivered late afternoon Wednesday and Wednesday pick-up will be delivered late afternoon Friday.

If you are planning on needing laundry done, please email gvsulaundry@gmail.com to request an empty bag drop-off. Please include your name, building, and room number. A bag will be delivered same day if requested by 1p.m. or next day if requested after 1p.m.

When you are ready for pick-up:

  1. Send an email to gvsulaundry@gmail.com by 8p.m. the day before your pick-up day that you will require service. Be sure to include your name, room and building number.
  2. Place your items in the bag(s) you have been provided and place outside your door by 10am the day of pick-up.
  3. The items will be delivered back to your door on Wednesday or Friday late afternoon. We will knock on your door to let you know they have been delivered,

Your laundry bag will be washed with your clothing each time so that will come back clean as well.

If you have any questions, please contact Mike Ashcraft at (616) 331-5828 or ashcrafm@gvsu.edu

Trash

DO NOT USE THE PUBLIC TRASH AREAS ON CAMPUS. Use the trash liners provided in your kit to double line your trash container. Once your trash is full, tie the bag off as tightly as possible. Wash hands afterwards. Notify Housing that you require trash removal by completing the Google form and indicate "trash." 


Misc. Requests & Services:

In order to centrally gather your request for essential items, we are asking that you submit needs you may have via the following form: 

 Quarantine and Isolation Requests Form

Please note that we will prioritize each response by level of urgency and our ability and it is helpful if you can submit your requests sooner than later by planning ahead with your level of supplies. We are unable to provide an immediate response and some services such as pick-up from the Laker Store or Ravines Mail & Package Center are subject to their existing hours of operation. 


Work Orders & Maintenance:

Please be aware that facilities services staff may add a red sticker to the inside of your door or door jamb, the sticker cannot be seen from the hallway when the door is closed.  The purpose of this sticker is to help identify the room status and personal protective equipment staff may need in order to enter a unit should a facilities issue arise.  Facilities staff are told to knock on the door and present themselves prior to opening.

If you do need to submit a work order, please call (616) 331-3000 and inform the customer services staff that you are in a quarantine or isolation space (either your own space or an alternate unit) and the reason for your work order.                          


Move Out Instructions

If you are leaving an alternative room/apartment, please place all reusable items provided, washed and dried, back into the bin, you are welcome to take all remaining food, dish soap, hand soap and single use items with you. Please leave the bin in the room/apartment and return the keys to the associated desk.

All North Campus Buildings – Holton-Hooker Front Desk
Laker Village Apartments – Laker Village Front Desk
Niemeyer – Niemeyer Front Desk
Murray, VanSteeland, GVA, South C, D and E – South E Front Desk
Winter and Secchia – Winter Hall Front Desk