For the health and safety of the Grand Valley community, remote academic instruction will continue through April 25. The Admissions office is available to answer calls Mon.-Fri. from 8 a.m. to 5 p.m. at 616-331-2025 or 1-800-748-0246 or email firstname.lastname@example.org. Additional instructions and updates at www.gvsu.edu/coronavirus
All on campus housing units have wireless Internet, in addition to the WiFi throughout campus. There are also email kiosks and large computer labs available for your use. Personal Internet routers are not allowed on campus and will negatively impact the entire GVSU Internet network when used. While personal wireless routers are not allowed on campus, students can register their TV and gaming devices through gvsu.edu/it. Switches, however, are allowed on campus. Residents may purchase their own switch or call CTS for one at (616) 331-2101 if there are more residents in their unit than ports.
Digital cable TV service is included in the room rate for all campus housing. To take advantage of the digital channels, a TV with a QAM tuner and a coaxial cable is needed. Most HD and digital TVs manufactured after 2006 include this tuner. To verify a QAM tuner to the TV you bring to campus, please check the TV's owner manual or manufacturer's website.
If you do not have a digital ready TV, you will need a converter box (QAM tuner) to make it work. Locally, you can purchase the "Ematic AT103B Digital Converter Box with LED Display and Recording Capabilities" from WalMart to convert your television.
TV Set-Up and Scanning Channels
When you first hook up your television set to the campus cable system, you will need to set your TV to scan for channels. The procedure varies depending on make and model of the TV, so refer to the owner's manual for specific instructions. You may be asked to select from "Antenna" or "Broadcast" or "Cable". If this is the case, please select "Cable". General steps:
- Press the "Menu" button on your TV remote
- Go to "Installation" or "System" or "Channels"
- Go to "Scan Channels", "Program Channels," "Autoscan," "Autoprogram," or "Autotuning"
- Press "Select," "Enter," or "OK" to scan
While the television scan is in process, do not press any buttons on the remote until it is complete. This may take a number of minutes. If you are having trouble, check out the trouble-shooting tips under "Cable Television Issues".
How to access ESPN3 at GVSU
ESPN3 is an online service which allows you to watch scheduled sports events live. This service is free for customers with a “.EDU” account.
In order to use this service, visit http://www.espn.com/watch/ and click on the appropriate ESPN 3 event under the “Live Now” or “Replay” tabs. Follow the steps to install the necessary software plug-in. Depending on the browser used, there may be different instructions. When setup is complete, restart the browser and return to WatchESPN.
You may need to disable pop-up blockers to allow the software to install and function properly.
If you have questions or problems, view the FAQ on the WatchESPN site or call them directly.
Each student has their own laundry card that will allow them to use the washer or dryer. When given to the student, there is an allotted number of cycles for the student to use. These are for the entire year. If the student runs out of the allotted number of cycles, more can be added at one of the Virtual Transfer Machines (VTMs) on campus.
If a laundry machine malfunctions, call AAL on the 1-800 number located on the machine and then notify the front desk so they can place an “Out of Order” sign on the machine.
Laundry cards should be treated like cash. If the laundry card malfunctions, first try another machine. If it still doesn’t work, please go to the front desk for assistance. Spare laundry cards are available in the event a resident’s card malfunctions or if approved by Housing and Residence Life leadership. A resident will need to check out a spare card with their student ID. The front desk will hang on to the resident’s ID until they have returned the spare laundry card. Residents should return the spare laundry card as soon as they finish their current loads of laundry. The card should not be checked out longer than 24 hours.
Residents must return the laundry card they were issued at the beginning of the year. A $25 fee is charged for lost cards. A new card can be purchased for $5 from one of the VTMs on campus. Laundry cycles can then be added at $1 per cycle and for a minimum of $5. Stealing a laundry card may result in a judicial referral under section 206.03 THEFT of the GVSU Student Code. A resident turning in an improper laundry card at the end of the year (or upon departure from housing) will be charged the $25 fee.
- Laker Village Community Center
- Niemeyer Living Center
- North Living Center C
- Winter Hall
Maintenance & Mail
Our on-campus maintenance service provides assistance with plumbing, heating, water, furniture, cable, and Internet.
To learn more about on campus maintenance, please visit gvsu.edu/housing/workorders.
Packages and mail items too large to be placed in the mailbox may be picked up at the Ravines Center on the North side of campus. You will be notified via your GVSU email address if you receive a package.
Health and Safety Check Process
The Health & Safety Check process occurs once a semester (October and February). The inspections are conducted by the Resident Assistants of each community. Health and Safety Checks have four primary goals: (1) find and correct any potential issues that may pose a threat to life, limb, or property; (2) ensure that the unit is hygienic and/or suitable for healthy living; (3) identify any potential facility issues that require a work order; (4) and identify any damages that the resident may be responsible for.
Prior to inspections, residents are notified at least one week in advance by the Living Center Director. Residents are notified should they pass or fail an inspection. Should a resident fail an inspection, they are given up to 48 hours to correct the violation after which, a return inspection will be conducted. Depending on the nature of the violation, the resident may be charged for damages or be required to go through the housing judicial process.