3-tiers of assistance for SAP assignments:

• First, use the Solutions Database (online) to search for your problem.
  • If answer is not found…
• Second, use the Forum (online) to ask for assistance to a problem from classmates and student workers.
  • If answer is not found…
• Third, you can provide the specific error code during Face-to-Face SAP Assignment Assistance Help Desk or Over The Phone SAP Assignment Assistance Help Desk. 

• Connect to the GVSU VPN
  • https://www.gvsu.edu/it/downloading-installing-and-setting-up-pulse-secure-222.htm
• Connect to the Portal
  • https://www.gvsu.edu/erp
  • Click on the "SAP Assignment Support" dropdown
  • Click on "Portal Login" (This will bring you to the login screen. Enter in your username and password in the corresponding fields. Your username and password is the same as your blackboard login information.)
  • Go to “Students” tab and then select “Solutions Database”
  • Click on “SCB Solution Database”
• Use key words to search for your problem
• View the pdf file : student level solution

Forum

• Connect to the Portal
  • https://www.gvsu.edu/erp
  • Click on the "SAP Assignment Support" dropdown
  • Click on "Portal Login" (This will bring you to the login screen. Enter in your username and password in the corresponding fields. Your username and password is the same as your blackboard login information.)
  • Go to Go to “Students” tab and then select “Forums”
  • Select the forum for your class.
• Submit your questions with:
• Exercise name
• Your assigned number / “identifier”,
• The problem:  At what step #, what the error states

Phone: 

(616) 331-6407

Location: 

Seidman College of Business

Outside the office of 3135

Hours:

Monday:  10AM-2PM

Tuesday: 10AM- 2PM

Wednesday: 10AM- 2PM

Thursday:  10AM-11AM, 1PM- 2:30PM

Friday: 10AM- 2PM

SAP is installed in the following locations:

Seidman Building

• Labs 2009, 2011, 2015
• Mini-Computer Lab 2044

Steelcase Library (DeVos Campus)

• Library lab DEV-114A

Mary Idema Pew Library (Allendale Campus)

• Library lab LIB-001 A-Level Computers (First Row)
   

The SAP WebGUI can be accessed from any computer that is able to connect to the internet.

Click Here To Access The SAP WebGui