Sending Email

You can send email to individuals who participate in your course using the Send Email function. Emails are sent to individual users or to groups of users within the course, such as all Students. The email will be sent to the user's GVSU email. A copy of this email is sent to the sender by default.

You can send email to the following people in a course:

  • All Users: Sends email to all users in the course.
  • All Groups: Sends email to all of the groups in the course.
  • All Student Users: Sends an email to all students in the course.
  • All Teaching Assistant Users: Sends email to all of the Teaching Assistants in the course.
  • All Instructor Users: Sends email to all of the instructors in the course.
  • All Observer Users: Sends email to all of the observers in the course
  • Single/ Select Users: Sends email to select users.
  • Single/ Select Groups: Sends email to select groups.
  • Single/ Select Observer users: Send email to a single observer or select observers in the course.

Note: Recipients of each email will not see the email addresses of other recipients. Students cannot send email using this tool to others that do not have access to the course/organization.

Email on course menu

Before You Begin

  • Blackboard Learn keeps no record of sent emails. You will receive a copy of your email in the Inbox of your external email account. Keep a copy of important messages in case you need them at a later date.
  • Blackboard Learn will NOT recognize files or email addresses with spaces or special characters, such as #, &, %, and $. In general, use only alphanumeric file names and addresses in Blackboard Learn.
  • Do not send email through Blackboard Learn without content in the subject line. Leaving the subject line blank can prevent the message from being delivered.

How to Send an Email

  1. Access Email by clicking Email on the Course Menu
  2. On the Send Email page, click one of the options listed to send the email, for example, Single/ Select Users.
  3. For the Single/ Select Users or Single/ Select Groups, select the recipients in the Available to Select box and click the right-pointing arrow to move them into the Selected box. A back arrow is available to move a user out of the recipient list. Click Invert Selection and highlighted users are no longer highlighted and those users that are not selected will be highlighted.
  4. Type your Subject.
  5. Type a Message.
  6. Optionally, select the Return Receipt box to send a copy of the message to the sender.
  7. Click Attach a file to browse for file from Click to toggle glossary term definition: Your computer. You can attach multiple files. After you add one file, the option to attach another file appears.
  8. Click Submit.

Note: To select multiple users in a row, press the SHIFT key and click the first and last names. To select users out of sequence, press the CTRL key and click each name needed. You can also select all course members with the Select All function.

compose email

Troubleshooting

Email clients, such as Hotmail, Yahoo, and AOL may identify email from Blackboard Learn as junk mail and either automatically delete the email or move it to a junk mail folder. If you have problems, check your user preferences or options for settings regarding the handling of junk email.  You can also change your email address.



Page last modified February 22, 2018