Blackboard: Student Help

Unless explicitly labeled otherwise, all help material in this site applies to Blackboard's "Classic" or "Original" Course View—not the new Ultra Course View that all University courses will be using as of Spring/Summer 2023. For support resources for Ultra Course view, please visit the Service Portal's Knowledge Base.

Ultra Knowledge Base articles for Students

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eLearning Support

Blackboard how-to and general questions, please contact:

Email: [email protected]
Web Site: Teaching with Technology Support
Hours: 8 - 4, Monday through Friday 
(24x7 After Hours Phone Support is Available - Please call: (616) 331-2101)

GVSU IT Services

Technical support, problems, login, error message questions, please contact:

Email: [email protected] 
Phone: (616) 331-2101 Toll Free: (855) 435-7488
Web Site: IT Services
Hours: View current GVSU IT Services Hours 
(24x7 After Hours Support is Available - Please call: (616) 331-2101)

Page last modified August 31, 2022