My feet are cold and I would like Cozy Toes. Where can I buy them and who is responsible for paying for them?
What are some examples of requests for assistance that I should submit to Customer Service?
My student lives on campus and would like to report a problem in his/her room. How does he/she submit a work request?
Please ask the student to submit a work order on-line. If this is an emergency, call 331-3000.
How do I know if it is an emergency or not?
If a facilities situation jeopardizes an individual's safety or makes a facility unusable or uncomfortable (for example, gas leak, too hot, electrical or lock problems, etc.), please call 331-3000 for immediate assistance. If the request is a routine request (for example, bulb change or cleaning assistance, etc.) then submit the request on-line. If there is any doubt, please call.
What if I'm not sure which department within Facilities Services & Planning to contact?
Call Customer Service at 331-3000 - the staff will be happy to help direct your call.