What people are saying about Grand Valley State University's Conference and Event Planning Services.......

Troy Farley, GVSU – Career Center
“You guys are so easy to work with……it’s like hitting the EASY button.”

Hailey Zureich – The Center for Michigan
“We were all 100% floored by our experience at GVSU.  Your service super exceeded our expectations, and we very much look forward to seeing you in the future.” 

Lourie Hurley - National Ski Patrol Western Michigan Region
“Our event was outstanding!  I always prepare for a major problem, but we did not have one issue the entire weekend.  All of our attendees loved Grand Rapids and also felt the L.V. Eberhard Center was an outstanding venue.  They couldn’t stop commenting how the set-ups was perfect.   Our committee kept receiving great comments all weekend.  In fact, all of the Division leaders said this was the best, most organized meeting in the 20 years of having an annual meeting.  It is a true compliment to Grand Rapids, our planning committee, the L.V. Eberhard Center staff and the Holiday Inn staff.”

Leslie Soda – Apple Tree
“The Conference & Event Team are awesome!  Whatever I needed for my presenters they were able to accommodate.  Even the day before the event I had changes and needs that the team was able to respond to our request.  The facilities at GVSU are equipped with the latest technology and provides a great atmosphere for training.”

Kristen Cutchall –  Wedding Reception
“A very affordable venue with wonderful views of the city. The staff knows their events - if you didn't think of it - they did. The catering company was very flexible. My guests had only good things to say about the venue and food. My out of town guests enjoyed walking to the hotels and enjoying sights of the city.”

Kathleen C.
"My wedding reception was perfect. We were so pleased with how everything turned out. We are so thrilled we chose the Eberhard Center for our venue!"

Teresa R.
"Your service staff abroad are all amazing. We are proud to use GVSU facilities for our events."

Neville Wiles - Laser Resource
"We had a great time holding an event at Grand Valley’s Eberhard Center.  I took over the event planning after the room had been booked and was the lead from that point on. 

It was very nice working with our event coordinator, Ali.  She provided great instructions, made recommendations and caught me when I forgot something.  Ali allowed us to add attendees almost last minute and was able to accommodate the extra people on both space and food with limited warning.  As soon as I walked in the building I was greeted by several employees and there were very visible signage directing our party to the meeting location.  

We had our event in the Foundation Room of the Eberhard Center, which has an incredible view of downtown Grand Rapids.  It is right above the Grand River and gives visibility to the city’s recognizable buildings and landmarks through floor to ceiling windows, which was perfect for our out of state guests.  There was an extensive lunch menu to choose from and they offered alternatives to any allergy our party might have had.  The catering staff was quick, quiet, and very friendly.  The whole Eberhard Center was very presentable and there was never a distraction from what we were there to do. This location made for a very productive meeting space.

I am very happy with the experience of planning and hosting an event there and this venue is on the top of my list for hosting in the future."

Emily V. - Wedding Reception
"My wedding reception at the Eberhard Center was absolutely perfect. Ali was my coordinator and she was great to work with. Since I live out of town, we communicated via email a lot when I would think of questions, and we met once about two weeks before the wedding to finalize everything. At that time, I was a little stressed because I had so many questions and things on my mind - I was having a hard time visualizing how everything would come together. Ali answered all of my questions so quickly and had such an easy answer for everything. I was so relieved leaving that meeting. Then, we came back the day before the wedding to drop off the guestbook, name cards, table numbers, favors, etc., and Ali set everything up for us! I didn't have to lift a finger! I couldn't believe how easy it all was.

The reception was absolutely gorgeous. Outside of the reception area there is a lobby where the cocktail hour takes place. The bridal party wasn't at the cocktail hour so I didn't get to experience it, but I was told it was beautiful. The cocktail area over looks river and the city, and we had a band playing (we got to use Eberhard's grand piano which was a nice touch), and we had an hors d'oeuvres display with an ice sculpture (this comes with the wedding package that we purchased).

The first time that I saw everything set up in the reception room was when my groom and I were announced after getting off the party bus - when I walked in I was SO happy with how everything looked. The up-lighting was beautiful, the head table looked amazing, everything was set up just perfectly. They even had a stage for our band. The food was delicious, the bartenders were great, and Ali was there making sure everything went smoothly. She even came up to check on me a couple times. I couldn't have asked for a better experience, and I got many many complements on what a great venue it was. My guests had a great time, and my husband and I loved every minute of it! I highly recommend the Eberhard Center!"

Kim Patrick - West Michigan Public Purchasing Alliance
"
I wanted to share an outstanding example of customer service with you. I was put in charge of organizing an event for the WMPPA on October 19th. The mayor of Grand Rapids and the president of the Michigan Minority Business Council spoke at the event. The event was a tremendous success due to the efforts of Amy Dettwiler. Amy helped me put everything together; booking the facility, arranging the catering, preparing the signage, setting up the audio visual equipment, and helping many of the guests the day of the event. As always, there were last minute changes and Amy handled these like a consummate professional. Amy contributed greatly to the overall success of this event and demonstrated what “knock your socks off” customer service looks like! Thank you."

Kathleen - Wedding Reception
Eberhard Center was fabulous. Everything turned out absolutely perfect and Jennifer May was a pleasure to work with. I would highly recommend this venue and the food is delicious too!

Charlotte - Wedding Reception
The Eberhard was the practically PERFECT place for our wedding reception! Located in a beautiful part of GR and enough space for both introverts and extroverts to enjoy! We LOVED Kelly. Without her I don't know how the reception could have been able to work. She was TREMENDOUS and instrumental to the joy everyone experienced that night!

Jennifer C. - Wedding Reception
I'm so happy that we held our reception at The Eberhard Center! Kelly was fantastic to work with and extremely responsive to emails and phone calls. She fielded all of our questions, kept us on task, and ultimately coordinated with all of our vendors to make sure everything was set up and executed as planned. She was even present at our reception the entire time! Our guests appreciated the river/downtown view during the cocktail hour and had nothing but great things to say about the food. Out-of-town guests had their choice of several hotels all within walking distance, and loved the wide variety of other activities nearby (The Public Museum, Founders, etc.). I would recommend The Eberhard Center to anyone planning their reception in Grand Rapids!

 



Page last modified April 25, 2017