Grand Valley students are doing amazing things through professional experiences outside the classroom. This site gives viewers an inside look at these experiences. See some spotlighted experiences below, or click on View Experiences above to find more!
Major: Sports Leadership As a Game Night Intern, most of my tasks involved box office duties. These tasks included ticket sales, will call, and customer service duties. Also, during select games I worked in guest services. In guest services I was able to give great customer service and help with any issues that may happen. Throughout my internship I was able to help distribute promotional items, assist with season ticket holder benefits, and assist with payments during jersey auctions.
Major: Health Professions During my internship, I rotated through the hospital. I spent most of my time in finance, patient support and cardiac with some days observing labs, conferences, and the play room. Most of my work in finance was based around getting new bills from the post, sorting them and putting them into the computer. In the cardiac department, I spent a lot of time updating charts and making sure they charts are where they are supposed to be in the hospital. I observed some cardiac conferences about patients and planning their treatment. I also observed some cardiac cath procedures. During my time in patient support, I helped release copies of patient charts requested under the Freedom of Information act. I also logged complaints, compliments, thank you cards and parliamentary questions on the database. I visited the microbiology, histology, biochemistry and hematology labs for a few hours each lab to get a taste of what they do and how it is important. Because I didn't have a degree, they couldn't let me do any work in those labs, as that is customary in Ireland.
Major: Sports Leadership As a staff member/intern my main non-project based assignment is to keep the environment friendly. We stress customer service with the best of them. I find this so important as I flip the page to the next chapter of my life. The project-based assignment I am in charge of is research how to have great employee retention. The rec center has struggled over the years retaining their employees. I communicate with other universities around the country and our area to see if they have answers.