Personal Computer Problems

Computer giving you trouble?The GVSU IT Help Desk can help connect your personal computer to WiFi and with any GVSU provided applications.  See the webpage footer below for location and contact information.

If you are having problems outside of those listed above stop by University Book Store in Allendale for repair. They have partnered with a local company to service student computers at discounted rates. You will check in the computer with at UBS, and they will get it to their techs off campus.

The Diagnostic part is free – they will tell you what is wrong with the computer, and then you can decide if you want to have them fix it for you. Diagnostics will be completed within 1-2 business days. Depending on the extent of the work, it may be an additional 1-2 business days to be completed. Below are some basic rates for service:

  • OS reinstall - $75
  • OS reinstall w/data back-up - $110
  • Virus/Spyware removal - $80

If you have any questions, please contact them at 331-2469 or