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Office Address: 218C Richard M. DeVos Center*
Phone: (616) 331-3118*
HTM 253 – Convention Sales and Service
Heidi Schmitt is the Director of State Accounts at Experience Grand Rapids. Her role is to bring State (Michigan) Conventions and Meetings to Kent County. This requires working with all the hotel and venue partners in Kent County, attending industry events and traveling to meet and build relationships with meeting planners. Her favorite part of her job is bringing her clients into Grand Rapids to tour the city, with the end goal being to fill the hotel rooms in Kent County.
Heidi is a board member for the Michigan Society of Government Meeting Professionals and an active member with the Michigan Meeting Professionals International and the Michigan Society of Association Executives. She is also a Certified Tourism Ambassador for Grand Rapids.
In 2015, Heidi was recognized as the Michigan Society of Government Meeting Professionals Supplier of the Year.
Heidi is married to her husband Eric for 27 years. They have two adult children and a daughter-in-law, Alec, Catie and Lydia. They also have 2 Cockapoo’s, Elliott and Jax. She enjoys golf, reading and spending time with friends and family.
B.S. in Organizational Communication, Marketing minor | Eastern Michigan University
*Please Note: Adjunct faculty are not assigned a GVSU office or phone number. Current students should refer to their course syllabi for specific contact information for adjunct faculty.