Responsibilities

• Uphold the mission, vision, and values of the University and Department. 

• Capture content that will be used for social campaigns and marketing efforts. 

• Assist with creating content strategies. 

• Assist with content creation. 

• Assist with gathering and giving an analysis of qualitative and quantitative marketing data. 

• Assist part-time with answering phones, responding to emails, and completing other administrative/clerical tasks in the Central Housing Office at the Central Housing Office front desk. 

• Assist with filing, organization, and scanning of confidential residential files and inventory in the Central Housing Office. 

• Assist with tasks such as Housing tours, Housing events, residential programs, and other promotional activities. 

• Provide excellent customer service, coordinating appropriate response to residential concerns and facilities issues. 

• Maintain consistent attendance and punctuality at all scheduled work shifts, meetings, and training. 

• Utilize technology to perform job duties including Microsoft Office Suite, Google Suite, Meta Business Suite, Twitter, TikTok, and GVSU website. 

• Ability to manage low-level emergency/crisis response situations. 

• Abide by FERPA regulations; maintaining the confidentiality of student records. 

• Abide by Clery and Responsible Employee regulations; serving as a Campus Security Authority (CSA) which includes specific training, notification of role, and reporting responsibilities. 

• Abide by Housing and Residence Life, Student Code, Information Technology, and other University policies, conditions, and guidelines. 

• Other duties as assigned by supervisor(s). 

Qualifications & Requirements

• Current Grand Valley State University student. 

• Good academic and disciplinary standing. 

• On-campus resident (at hire; returning employees are not required to live on campus). 

• Familiarity with Microsoft Suite, Google Suite, Adobe Creative Suite, Meta Business Suite, Canva, Instagram, Facebook, Twitter, TikTok, as well as general computer literacy. 

• Ability to effectively and professionally communicate with students, parents, customers, team members, and supervisors via written and verbal mediums. 

• Ability to provide positive interactions with individuals inside and outside the department. 

• Ability to work independently as well as part of a team. 

• Strong critical thinking and problem-solving skills. 

• Ability to recognize and seize an opportunity outside of traditional working hours. 

• Available to work approximately 10-20 hours per week during the academic year (Fall and Winter terms). On-campus student employees cannot exceed 25 hours a week (20 hours a week for international students).  

• Available to work approximately 30-40 hours per week during the Spring/Summer terms.  

• Candidates with Work Study status through their financial aid award are preferred, but it is not a requirement.  

• Available for job training before Fall 2022 courses begin. 

Compensation & Supervision

• HRL Marketing Assistants are considered student employees at the wage rate of A2. Click here for more information about on-campus wage rates. 

• This position is supervised by the Housing and Residence Life Sales and Marketing Manager.   

Grand Valley State University Housing and Residence Life employment opportunities are open to eligible/qualified persons without regard to race, color, national origin, gender, religion, age, disability, political beliefs, sexual orientation, marital status, or family status. Persons with disabilities have the right to request and receive reasonable accommodations.