Healthy Choices FAQ 2016

NEW FOR 2016

  • Two required components:
    • Know Your Numbers (Online Health Assessment and Biometric screen). Deadline, April 15, 2016. 
    • Health Coaching. If Health Coaching is required, participants must engage with a coach for 3 months. Deadline, Dec 31, 2016.
  • Monetary rewards stay the same:
    • Up to $500 for fac/staff and spouse participation
    • Up to $300 for fac/staff
  • Rewards administered directly into faculty and staff paychecks:
    • Payout for Know Your Numbers component: May 2016 ($100 fac/staff, $100 spouse or household member). 
    • Payout for Health Coaching component: First quarter of 2017 ($200 fac/staff, $100 spouse or household member).
  • No more online activity tracking. 

Healthy Choices 2016 updates

Healthy Choices

 

GENERAL QUESTIONS

What is Healthy Choices?
Healthy Choices is a free, voluntary and confidential program that helps qualifying benefits-eligible faculty and staff learn helpful information about their health and then take steps to improve or maintain it.

Why is the university offering Healthy Choices?
The University is deeply committed to creating and encouraging a culture of health among its faculty and staff community. The goal of programs like Healthy Choices is to encourage sustainable healthy lifestyles that help to prevent chronic disease and other health conditions, and manage rising health care costs.

Why should I participate in Healthy Choices?
By understanding your current health, knowing your numbers, and risk factors, you can take action to help minimize or prevent future health problems.

How much does it cost?
The Healthy Choices Wellness program is offered at no cost to benefit eligible faculty and staff.

Am I required to participate in Healthy Choices?
No, participation is voluntary.

What if I have questions?
For general Healthy Choices program questions: Visit www.gvsu.edu/healthwellness, email healthandwellness@gvsu.edu or call 616-331-2215, Monday - Friday, 8 a.m. - 4:30 p.m.

Back to top.

ELIGIBILITY

Who can participate?
Qualifying benefits-eligible University faculty, staff, spouses and enrollees in the household member program can participate in Healthy Choices. Please note: If at any time your benefit status changes (leave of absence, appointment change, etc.), your eligibility to participate and receive the monetary reward may change. Spouses and enrollees in the household member program not enrolled in GVSU medical benefits are not eligible for the program. 

I am a benefits-eligible employee but I do not get my benefits through Grand Valley. Can I still participate in Healthy Choices?
If you are a qualifying benefits-eligible employee that meets the Healthy Choices eligibility requirements, you can participate in Healthy Choices.

Anyone who does not have insurance with Priority Health, but is a GVSU employee is assigned a Priority Health contract number specifically for wellness. You can call the Priority Health customer service team at 1-800-956-1954 to get a contract number which will allow you to set up your account on priorityhealth.com and access the wellness portal. Please note: If at any time your benefit status changes (leave of absence, appointment change, etc.), your eligibility to participate and receive the monetary reward may change. 

Can I still participate in the Healthy Choices program if I am pregnant?
If you are pregnant, you can participate by completing the medical exception form and submitting to Priority Health by April 15, 2016. You must still complete the online health assessment prior to April 15, 2016. 

Can retirees participate in Healthy Choices?
At this time, retirees are not eligible to participate in this program.

Can part-time faculty and staff participate in Healthy Choices?
If benefit eligible, part-time faculty and staff can participate in Healthy Choices. Please note: If at any time your benefit status changes (leave of absence, appointment change, etc.), your eligibility to participate and receive the monetary reward may change.

Can temporary faculty and staff participate in Healthy Choices?
No, temporary faculty/staff are not eligible for Healthy Choices.

I have never participated in the Healthy Choices, can I participate in this years program?
Yes, if you are a qualifying benefits-eligible employee, you can participate in Healthy Choices even if you did not participate in the previous years.

Can my spouse/dependent/household member participate in Healthy Choices?
Spouses and members of the household member program may participate .

Incentives apply to participating spouses and members of the household member program.

Back to top.

HEALTH ASSESSMENT (HA)

What is a Health Assessment (HA)?
A Health Assessment is a health questionnaire, used to provide individuals with an evaluation of their health risks and quality of life. 

How do I access the online Health Assessment?
Go to Priorityhealth.com website to complete your online Health Assessment Jan 1-April 15, 2016. Instructions to access the health assessment. For help logging in, or completing the health assessment, contact Priority Health Customer Service by calling the number on the back of your membership card

How long will it take to complete the Health Assessment?
The Health Assessment takes less than 20 minutes to complete.

Do I need to accept a disclaimer or release to complete the Health Assessment?
Yes, once you create an account on Priorityhealth.com, you will be asked to read and accept Priority Heaths privacy statement before taking the Health Assessment.

How do I complete the Health Assessment?
Answer each Health Assessment question and click complete at the bottom of each page. Please be sure to check the completion Health Quotient percentage icon at the top of the page to be sure it says 100% complete. Once you complete it you will receive a score and message at the top of the page. It states You've completed your HQ. Your HQ score is ____. 

Do I have to answer all the questions on the Health Assessment for it to be considered complete?

Though you do not have to answer all of the questions on the health assessment, to get the most accurate personal health report, it is recommended that you answer as many as you can.

What if I don't complete the Health Assessment or biometric screen?
To participate in Healthy Choices and be eligible to receive the monetary incentive, you must complete the Health Assessment questionnaire. The Health Assessment is available between January 1 and April 15, 2016. You must also complete the biometric screening prior to April 15, 2016.

I completed a Health Assessment and biometric screen for Healthy Choices previously. Can I do another one?
Yes, we encourage all qualifying benefits-eligible faculty and staff to complete the Health Assessment and biometric screen annually to see how their health changes from year to year. In order to participate in Healthy Choices, you must complete the annual Health Assessment between January 1, and April 15, 2016.

Do I have to complete the Health Assessment before I complete my biometric screen?
It is not required to complete the Health Assessment before your biometric screen. However, when completing your Health Assessment, questions will refer to your biometric data. You can save and go back to finish the assessment at a later time.  Please note you will not qualify to receive the $100 incentive until your Health Assessment and biometric screen are completed. The Health Assessment will need to be completed by April 15, 2016 and biometric screen must be completed by April 15, 2016.

What if I need assistance in completing the Health Assessment?
The Priority Health Wellness staff will be at each onsite Biometric Screening Assessment to help assist you in logging on and completing your Health Assessment.

Questions? Please contact Priority Health customer service at 1-800-446-5674

Back to top

 

BIOMETRIC SCREEN

What is a biometric screening? (FASTING)
A confidential biometric screen consists of blood pressure, measured height, weight, body mass index (BMI), glucose and a lipid profile. The lipid profile, which requires you to fast for 9-12 hours, is a reading of your total cholesterol, HDL, LDL and triglycerides. Both the glucose screen and lipid profile are done through a Cholestech test, which uses a finger stick to draw blood. The test itself takes approximately 15 minutes.

Please note the on-site screenings are not meant to be a substitute for your normal physician visit, but rather are intended to raise awareness about your health. Priority Health professionals will refer you to your physician if they feel you may need to follow-up on any results provided.

In 2014, Grand Valley State University moved to a finger stick (or finger poke) method for conducting the on-campus biometric screen versus venipuncture (blood draw through the arm). Reasons for the switch:

  • Accuracy and precision for test results are the same for fingerstick and venipuncture methods.
  • The finger stick method gives participants immediate results and feedback. With results available, faculty and staff can be counseled at the health screening.
  • Employers who offer the finger stick method tend to see higher participation rates as it is a less intrusive method.
  • Grand Valley State University faculty and staff top health conditions include high blood pressure and diabetes. The finger stick method includes screening for those at risk for these conditions.
  • The screenings offered on campus are a means to supplement visits to the health care professional, not to replace testing for those who have known conditions. Those with conditions that require additional testing are encouraged to meet with their own health care professional.
  • It is true that the comprehensive testing via venipuncture led to diagnosis of conditions that may not have been noticed otherwise. However, situations can also occur where an abnormal reading may be perfectly normal and visits to the health care professional take place but may not be necessary.
  • The Health Assessment in conjunction with the biometric screen is important when looking at risk factors and lifestyle, not the biometric screen alone.

Resources

http://www.acoem.org/uploadedFiles/Public_Affairs/Policies_And_Position_Statements/Guidelines/Position_Statements/Biometric%20Hlth%20Screening%20Statement.pdf

http://www.bates.edu/PreBuilt/hr/hr-fingerprick-vs-blood-draw.pdf

http://www.commonwealthfund.org/Newsletters/Purchasing-High-Performance/2011/March-29-2011/Featured-Articles/Health-Risk-Assessments.aspx

Do I have to fast before my on-site biometric screen appointment?
Yes.

Do I have to participate in all parts of the on-site biometric screen?
No. You are encouraged to complete all parts of the screening, but if you are uncomfortable with any part of the screening, you may choose to opt out of that part of the process.

How do I schedule a Biometric Screening?

2016 Program Schedule

Instructions to  to schedule, update or cancel a registration. 

How should I prepare for my on-site screening appointment?
Bring your Priority Health insurance card if you are a member. Fasting is required; however the screen can still be completed if there is not a fast. You can dress as you normally would for work. Please arrive on time and check in at the registration desk. Please note: if you arrive late for your appointment, we may not be able to accommodate your appointment time.

Can I schedule my biometric screening during my work day?
Because departments/units vary in their policies and staffing needs, please check with your manager or supervisor prior to making your appointment if it will occur during your scheduled work day.

Are there on-site screening appointments available in the evenings and on weekends?
 No. View the 2016 schedule.

I recently went to my health care provider and had my height, weight, blood pressure, and cholesterol checked, can I use those values?
Maybe. If you had your height, weight, blood pressure, total cholesterol and HDL cholesterol tested between October 1, 2015 - April 15, 2016 you can have your provider complete the Priority Health Physician Documentation form and fax it to Priority Health to qualify for your biometric screen component. The physician documentation form must be received by April 15, 2016.

How do I confirm if my verification form from my health care professional was received ?
This is updated throughout the year on the Priority Health website under the wellness tab from the Priority Health home page. Please continue to check back to ensure this component is complete. 

Back to top.

HEALTH COACHING 

What is the Health Coaching Component?
If a risk factor for a health condition or behavior is identified after completion of the biometric screen and online health risk assessment, faculty, staff, spouses and members of the household member program have the opportunity to follow up with a Priority Health health coach for a 3 month program. The Priority Health coach partners to successfully manage their health condition. Conversations with ones own health care professional are encouraged.

Once your online health assessment and biometric screen are complete,

If risks are presented:

 Health Coaching happens on the phone in two stages:

· Your first coaching session: Your initial phone call will take 45-60 minutes. You and your coach will review your Health Assessment results. Together, you'll develop personal goals and an action plan. 

· Your weekly sessions: You'll speak with your coach by phone for 15-30 minutes to review progress toward your goals, explore and resolve challenges and set your goals for the next week

 If you are already managing a health condition with your own health care professional, you can discuss this with your health coach during the initial call and have an option to submit a physician attestation form. 

 If no risk or low risk is presented:

Faculty, staff, spouses and members in the household member program who present no risk factors as recognized by Priority Health do not need further action to be complete for Health Coaching. Deadline: December 31, 2016.

How will health risk factors be identified?
Health risk factors will be identified by participation in the online Health Assessment through Priority Health.

What if multiple risks are identified?
If multiple risk factors are identified, participants are only required to participate in a health coaching program with a health coach for their primary condition to receive the reward. It is not required to complete sessions for each risk factor presented. The primary condition is determined by the faculty, staff, spouse or member in the household member program.

How will health coaching be tracked?
Priority Health will manage the health coaching component through their online system. Participants who present no risk factors will automatically receive credit for health coaching and will be eligible for the incentive.Participants can review their status online at www.priorityhealth.com 

What if I participated in the biometric screen using my own health care professional and not on campus? How does that affect the Health Coaching component?
The same risk stratification process will be used. To be eligible for incentives, members who choose to utilize the health care professional option must turn in a Physician Documentation form to Priority Health by April 15, 2015 at 5pm. No late forms will be accepted. 

What if I am already managing my condition with my own health care professional?
If a member is already working with their own health care professional to manage a health risk they can submit a Physician Attestation from to Priority Health to qualify for health coaching. Contact Priority Health by calling the customer service number on your ID card to obtain the form. 

Are the Priority Health coaches qualified and certified to help me with my condition?
Yes. The Priority Health coaching staff holds credentials in dietetics, kinesiology,exercise science, respiratory therapy, health education, psychology, counseling, biology, and nursing. Coaches are multilingual in Spanish, English and French.

Is the Health Coaching service confidential?
Yes. Participation in the Health Coaching services offered through Priority Health is confidential and complies with HIPPA requirements. Grand Valley State University does not receive any personal information discussed in the coaching sessions. Content discussed is between you and your health coach.

What is the incentive for completing the health coaching component?
In addition to the benefit of managing ones health condition, faculty and staff can earn $200 into their paycheck ($100 for spouses and members in the household member program) for completing the health coaching component. To receive the monetary incentive for this component the biometric screen and online health risk assessment must also be completed by April 15, 2016. Back to top.

CONFIDENTIALITY

Who is administering the Health Assessment, biometric screen and health coaching for Healthy Choices?
To protect your privacy, Grand Valley State University has contracted with Priority Health to administer the Health Risk Assessment, biometric screen, and health coaching.

What happens with the information I provide?
Information collected from Healthy Choices is treated as confidential. By agreeing to Priority Health's privacy statement, you are allowing Priority Health to view your health questionnaire information and advise you on health improvement strategies. Participating in the Health Assessment and biometric screen allows Priority Health to identify risk factors of GVSU faculty, staff, spouses and members in the household member program. GVSU will have access to reports indicating whether or not a GVSU member is in a high risk category. Individual risk factors will not be disclosed to GVSU. Priority Health may utilize your health assessment data, biometric lab results and other wellness data in the targeting stratification for high, moderate and low risk programs.

What happens to the results and health information from the Health Assessment and biometric screen?
Information collected from Healthy Choices is treated as confidential. Priority Health will use the health information that you provide to advise you on health improvement strategies. Priority Health treats your results as confidential. Completion information will be used to determine your incentive. Only aggregate (group) de-identified data is used to help the University better understand the collective health of our faculty and staff and to assist with planning future programs that address the needs of our community. Please be assured that the confidentiality of your personal health information is protected.

Medical Disclaimer: Information presented is for educational purposes only and is not meant to substitute for the advice of a doctor or other medical professional. Always consult with a qualified medical professional before beginning any health or wellness program.

Will I be penalized if I don't participate?
No, participation is voluntary. However, the incentive is only available to those who complete the Health Assessment and biometric screen by April 15, 2016 and health coaching by December 31, 2016.

Will the results of my Health Assessment and biometric screen affect my insurance coverage or benefits?
No. Your results will not affect your insurance coverage or benefits nor will they be disclosed to your insurance company or your employer without your permission.

Will any of the information obtained through my Health Assessment or biometric screen be shared with my manager?
No, the confidentiality of your personal health information is protected. Your personally identifiable health data will not be shared with your manager, nor will it be added to any GVSU faculty or staff files.

Back to top.

MONETARY REWARD

Is there an incentive for participating?
Yes, qualifying benefits-eligible faculty, staff, spouses and members in the household member program who complete the Health Assessment and biometric screen by April 15, 2016 earn a $100 incentive into their paycheck in June 2016. Faculty and staff have the opportunity to receive an additional $200 reward for completing the health coaching component by December 31, 2016 ($100 reward for spouses and members of the household member program). 

Why is Grand Valley giving employees monetary incentives for participation in Healthy Choices?
Research has shown that financial incentives and a supportive workplace are effective ways to achieve higher levels of participation. Research has also shown that high participation in wellness programs achieved through the use of incentives adds value for the organization and its employees. Given these tough economic times, and since the university has been seeing steady increases in health care costs for the last decade, Grand Valley has made a long-term commitment to the health and well-being of its faculty and staff to first improve their health, but also to address prevention and health care costs.

How will I receive my incentive?
Incentives for completion of the Health Assessment and biometric screen will be deposited into faculty and staff paychecks in May 2016. Incentives for completion of the Health Coaching component will be deposited into faculty and staff paychecks in the first quarter 2017. 

Rewards are taxable. 

When will I receive my monetary reward?

Incentives for completion of the Health Assessment and biometric screen will be deposited into faculty and staff paychecks in May 2016. Incentives for completion of the Health Coaching component will be deposited into faculty and staff paychecks in the first quarter 2017. 

Rewards are taxable. 

What if I don't want to receive the monetary reward?
If you do not want to receive the reward please contact the Health and Wellness office at 616-331-2215.

Back to top.

SPOUSE AND HOUSEHOLD MEMBER PROGRAM PARTICIPATION INCENTIVE  

GVSU spouses or enrollees of the household member program on GVSU's medical plan can participate in the Know Your Numbers (biometric screen and health assessment) and Health Coaching components to receive up to $200.


What do spouses or enrollees in the household member program have to do?
Complete a biometric screen and health assessment before April 15, 2016. On campus screenings will be conducted in February 2016 at GVSU Allendale and Grand Rapids campuses. View the schedule here.

Does the GVSU employee have to participate in order for the spouse or household member to be eligible?
No. Members in the household member program can participate and earn up to $200.

What are the incentives?
Spouses will receive $100 for completing the Know Your Numbers components (biometric screen and online health assessment) by April 15, 2016. Members who complete the biometric screen and online health assessment by April 15, 2016 are eligible for the health coaching component and an additional reward of $100.

How do spouses of GVSU faculty and staff on GVSU's medical plan or members of the household member program register? 
Spouses of GVSU faculty and staff on GVSU's medical plan or members of the household member program will need to create their own online account using their ID card through www.priorityhealth.com and register the same way GVSU faculty and staff sign up and participate. 
 
When will I receive my incentive?

Incentives for completion of the Health Assessment and biometric screen will be deposited into faculty and staff paychecks in May 2016. Incentives for completion of the Health Coaching component will be deposited into faculty and staff paychecks in the first quarter 2017. 

Rewards are taxable. 

How will spouses and enrollees in the household member program receive the incentive?
Incentives will be applied to the faculty or staff member’s paycheck. 

Both my spouse and I are employees of Grand Valley State University. How do incentives apply for us?
The Healthy Choices Wellness Program is open to all benefit eligible faculty, staff, spouses and members of the household member program. If you are enrolled or eligible and waived benefits, the program and incentives are available to you. Faculty and staff who are both married and a faculty or staff member at GVSU are each eligible for up to $300 in incentives as a benefit eligible faculty or staff member. If Know Your Numbers and Health Coaching components are completed by each faculty or staff member, a maximum of $600 is available for incentives.

If this applies to you, please notify Health and Wellness at 331-2220 to ensure your employee files have on record your spouse who is also an employee with the university. This is to ensure proper administration of incentives.

OTHER

Where can I go if I don't have easy access to a computer?
All campuses offer computing sites for general use: https://www.gvsu.edu/dsr/accessible-computer-labs-68.htm

If you require additional assistance, please contact Health and Wellness at 616-331-2215 Monday - Friday, 8 a.m. - 4:30 p.m.

I already see my health care provider? Why should I participate?
This program is focused on prevention; it provides educational materials, referrals, and personal support with proven results. The materials and follow-up programs will help you reduce health risk factors and/or better manage certain chronic health conditions in partnership with your personal health care provider. The information is tailored to each individual's personal needs. Participants are encouraged to share their report with their health care provider.

back to top



Page last modified May 16, 2016