Customer Service

This office (331-3000) serves as the primary two-way channel of communication between Facilities staff and customers, processing over 30,000 work orders (requests for service) per year. The office is staffed Monday through Friday, 7:00 a.m. to 6:00 p.m. during the academic year and 7:00 a.m. - 5:00 p.m. during the summer.

Complete a work order online.  We are currently experiencing issues with submission of work orders using the Firefox browser. If you experience an error submitting a work order please use Microsoft IE or Google Chrome browser.

Customer Service Representatives:

Kathy Bausano, 331-3000, EMail:
Cheryl Fischer, 331-3000, EMail:

The phones for 331-3000 are answered 24 hours a day for any emergency facilities request.