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Respondus LockDown Browser and Monitor
Students Unable to Start a Test?
The “Fix It” error typically occurs if an instructor makes a change to the test, it's name, or test options after they have associated the test with Lockdown Browser. Making any changes to the test can “break” the linking between RLDB and the test. This will prevent the student from starting the test.
“As a best practice, you never want to make any changes to a test or its options once it’s been associated with Respondus. You can make last minute changes if needed, but you should turn “off” the tool first, make your changes and then turn it back on to avoid any linking issues or errors between the test and RLDB.”
ENHANCING ACADEMIC INTEGRITY and ONLINE PROCTORING
In the summer of 2019, GVSU piloted a new academic integrity solution for online tests and quizzes that are delivered through Blackboard. This pilot was supported by the Office of the Provost, the Online Education Council, and eLearning and Emerging Technologies and the software was selected to be adopted. Full deployment is planned for Winter semester 2020, however, the software will also be available to all faculty and students beginning in Fall 2019.
Respondus LockDown Browser and Respondus Monitor provide faculty with the ability to offer proctored assessments for our online and hybrid courses. The two programs used together deter cheating and increase student identity verification capabilities. Respondus has been providing online testing applications for nearly 20 years, in fact, last year, 80 millions exams were locked down with LockDown Browser, and over 5 million exams were proctored with Monitor.
Specifically, Respondus LockDown Browser is a custom web browser that prevents a student from printing, copying, accessing other applications or content, or visiting websites on their computer during an online test. Test content or questions cannot be copied or printed, and students are locked into the assessment until it is submitted for grading. Through an unlimited site license, LockDown browser provides a secure online testing solution for traditional courses, whereby students take assessments in a faculty proctored setting such as a campus computer lab.
Working with Lockdown Browser, Respondus Monitor captures webcam video during a test session in non-proctored environments. Monitor is available to faculty teaching online or hybrid courses, providing a secure testing solution for distance learning at GVSU. Instructors are able to review the recorded videos of test sessions through a dashboard that includes the automated flagging of suspicious behaviors.
- When Monitor is required for an assessment, students must have a webcam and microphone attached to their computer. Please be sure to include this in your syllabus and in Banner so that students can access this information at the time of registration.
- Some students may not have the minimum technology requirements, their laptops or desktop systems may not support the installation of LockDown Browser, or they may not be comfortable with being recorded on video. Therefore, faculty may need be prepared to offer an alternative assessment.
Because LockDown Browser and Monitor is licensed by GVSU, students will not be required to purchase a license to use these applications.
- Student Information for LockDown and Monitor - Tips and information for students in using LockDown and Monitor.
- Respondus 4.0 - For creating tests and for converting assessments created in Microsoft Word into Blackboard.
- GVSU Academic Integrity Policy - Academic Integrity Policy and the GVSU Student Code of Conduct.
Maintaining exam integrity and deterring cheating is an important part of online testing. In addition, verifying student identity is required for accreditation. With Respondus LockDown Browser and Monitor, students can take exams where and when it is most convenient for them, while empowering faculty to help ensure academic integrity and compliance with the student code of conduct.
Respondus is used by over 1,500 educational institutions worldwide, along with 10 colleges and universities in Michigan. Over 80 million exams are delivered through LockDown Browser each year, and 10% of exams in higher education use Respondus Monitor which is the most widely-used solution for exam integrity. Further, Monitor includes unique features such as real-time facial detection alerts, exam stats, in-app video support resources, a video review priority system and more!
- To learn about assessment strategies and techniques for formative and summative evaluation in online and hybrid classes, along with the value of Respondus LockDown/Monitor, please contact an instructional designer in IDeL.
- LockDown Browser is recommended for tests delivered on campus in a classroom with an in-room proctor. (No webcam will be used.)
- Monitor is recommended for tests delivered to online students that will be completing an assessment in a non-proctored environment. (Webcam and headset or microphone is required.)
- Before requiring students to take a high stakes assessment that will be counted as a graded activity, be sure to set up a sample or practice test that requires LockDown and Monitor. This is important so that students can become familiar and comfortable in using the software.
- If requiring the purchase of a webcam and microphone or headset, be sure to include these required course materials in your syllabus as well as Banner so that students have access to this information at the time of registration.
- When using LockDown/Monitor, placing requirements for assessment in your syllabus will help inform your students of these additional requirements.
- As an important accreditation requirement of student identity verification, when asking students to show an ID photo, provide students with options that include a GVSU student ID, or other photo identification in addition to a drivers license. If a driver's license is used, please have them cover private information while keeping their name and photo visible.
- For students requesting other test accommodations, these will need to be arranged between the faculty and the student.
Preparing an Exam for Use with LockDown Browser and Respondus Monitor
Preparing at Test to Use with LockDown Browser and Monitor
To set up a test in Blackboard that requires students to use LockDown Browser, follow these steps:
- Make sure the test has been deployed in the Blackboard course. (Force completion and passwords are not recommended.)
- From the Control Panel in Blackboard, locate the Course Tools section and select the link Respondus LockDown Browser.
- A list of deployed tests will be displayed. Tests labeled with “Required” require students to use LockDown Browser and Tests labeled with “Not Required” do not require LockDown Browser.
- To change the settings for the test, select Settings from the context menu to the left of the test title and select the desired option.
IMPORTANT: Once LockDown Browser has been enabled, do not modify the test name, settings to open test in a new window, or require a password. These are automatically set by Respondus and making a change to these settings will interfere with the LockDown Browser.
- Optionally you may enter a test password that students must enter to start the test. LockDown Browser will prompt students to enter the instructor or proctor provided password before proceeding with the test.
- To require all students use a webcam during the exam, select Require Respondus Monitor for this exam.
Reviewing Respondus Monitor Data and Video Footage
When students are required to use the webcam feature (Respondus Monitor) with the exam, instructors can access information about the exam sessions and can review the recorded videos.
To review student videos:
- Access the Control Panel in Blackboard, locate the Course Tools section and select the link Respondus LockDown Browser.
- From the drop-down menu to the left of the test title, select Class Results.
- The Class Results screen will contain several sections:
Click [ + ] to expand the section for an individual student, this will provide information about the date, time, duration/status of the test, and grade (if applicable). A Review Priority column is also available which ranks sessions by Low, Medium and High Priority to help instructors determine which exam sessions require the greatest level of attention (green=low, red=high).
Details of the startup sequence and the exam session are shown in thumbnails. Click on a thumbnail photo to view the video. A summary area listing the number of flags will appear on the right side along with timecodes listing the specific flags and milestones. Instructors can play the video from the beginning or jump directly to a flagged section. The Add Notes link allows comments to be added by the instructor to the video for future reference.
- Student Quick Start Guide [PDF]
- Installing Adobe Flash Player
- Introduction to Respondus LockDown Browser for Students Video
IMPORTANT NOTE: Before starting your assessment, be sure to prepare your environment. To prevent distractions, turn off all audio sources in the environment (radio, tv, etc.) and also be sure there is no one else in the room or any movement in the background.
Respondus LockDown Browser
Respondus LockDown Browser is a secure browser for taking tests in Blackboard. It prevents printing, copying, going to other URLs, or accessing other applications during a test. If a Blackboard test requires Respondus LockDown Browser be used, you will not be able to take the test with a standard web browser but instead will utilize a browser provided by Respondus during the exam.
For courses using LockDown Browser, you must install the free software onto your computer. You will not be able to access your exam until the software has been installed.
Your course may also implement the use of Respondus Monitor with LockDown Browser. The Respondus Monitor software uses a web cam with your computer along with a microphone to record you while completing your online exam in LockDown Browser. If Respondus Monitor is used, your computer must have a functioning webcam and microphone. A broadband connection is also required. Installing LockDown Browser on your computer also installs Respondus Monitor.
When taking an exam using Respondus Monitor, you will be required to show a photo ID and perform an environment scan by using the web cam to record your surroundings. A system’s check will be conducted prior to the beginning of your exam to ensure the webcam and microphone are working properly.
The recorded images captured during the online exam is similar to video captured throughout our daily lives at stop lights, an ATM machine, the grocery store, etc. Images captured are securely stored and are only accessible through the course by the instructor.
Introduction to Respondus LockDown Browser for Students
The Respondus LockDown Browser locks down the computer and prevents the use of additional applications during the test session.
The student start up sequence can be tailored to the instructor's needs, and guides students through the process of pre-test requirements.
Faculty can review the videos of students, using the priority and flags assigned by Respondus Monitor.
Faculty can jump to flagged sections of video whereby Respondus Monitor has detected a possible concern.
Respondus LockDown Browser provides additional exam analytics such as the average score, duration, as well as individual question based student performance.