Phishing and Ransomware
Report phishing, malware or ransomware to the GVSU Information Technology Helpdesk. In order to attempt to 'block' malicious emails from spreading, we need to know about them! So please forward or attach the email and send it to firstname.lastname@example.org . If you are unsure, send it to IT to investigate and let you know if it is phishing. Think B4U click!
Any software used to disrupt computer operations, gather sensitive information, gain access to private computer systems, or display unwanted advertising.
The attempt to acquire sensitive information such as usernames, passwords, and credit card details, often for malicious reasons, by masquerading as a trustworthy entity in an electronic communication.
Malware installed on a computer without knowledge or intention of the user that restricts access to the infected computer system in some way, and demands that the user pay a ransom to the malware operators to remove the restriction.
Think B4U Click...Common Phishing Techniques
- The use of 'similar' email addresses or department names in your organization
- The use of rewards to entice you to click on a link or attachments
- Emails that notify you of your password expiring and to click on a link to update
- Emails that request an update of your personal information and to click on a link to update
- Emails claiming to be from governments and organizations
- Emails claiming to be “From” someone you know, but using a strange email address you’ve never seen before
- Fake warnings from your bank
- Charity scams
Protect Your Personal Computer
- As a GVSU employee, you can download and install a free version of Symantec AntiVirus on your home computer here. Note that this software does not work on Windows 10 computers. You should use Microsoft Defender, which comes with Windows 10.
- Additional Malware prevention software for personal use (non-commercial) can be found here: NOTE: You are not allowed to download the following software options onto your GVSU owned computer based on the terms of agreement with the vendors.
What do I do if my Computer is Infected?
- Turn your computer off immediately
- If GVSU computer, notify GVSU Helpdesk at 616-331-2101
- If personal computer, seek professional assistance to remove malware
- Change your password after your computer has been cleaned