COVID-19 update 3/23/20

President Mantella's message to students, March 23, 2020

  • Due to Governor Whitmer's "stay at home" executive order, move out from on-campus housing will end at midnight March 23 and be suspended until April 14 at the earliest. Belongings not removed can be left in your assigned room for the time being. Students should consult the email they received from Housing and Residence Life earlier on March 23 for more details.
  • Although more GVSU staff will be working remotely, the university is prepared and will continue to fully support remote learning as planned. University services are only a phone call or email away, with many available online.
  • Building operational statuses are changing because of COVID-19 response. An updated list of open and closed buildings can be found on this page
  • Campus bus service will be reduced per service reductions implemented by the Rapid. Details can be found on this page.

Refund information for students

Housing credits for the remote learning period running from March 16 to the end of the winter semester will be sent to student accounts soon. Credits for the remainder of the semester are calculated based on the daily rate for a resident's living assignment. Watch your email for detailed information about this process.

Meal plan credits for the remote learning period running from March 16 to the end of the winter semester will be sent to student accounts soon. Credits are calculated based on unused winter semester meals and unused winter semester and fall semester rollover dining dollars.  Watch your email for detailed information about this process.

Parking permits fees and YMCA membership fees will also be refunded on a prorated basis.

Normal refund procedures apply (check or direct deposit) for prorated housing, dining, or parking credits that result in an overpayment to the university. In some cases, credits will pay toward or pay-off an outstanding balance due to the university.

Grand Valley State University is not refunding tuition for the Winter 2020 semester. The university has moved to remote teaching to complete the semester, so students are able to complete their coursework. 

COVID-19 Update March 17

Important updates for the campus community:

  • Remote academic instruction for this semester will continue through April 25, including final exams. 
  • The university has adopted temporary academic policy modifications regarding drop deadlines and the credit/no-credit process, among others, for the Winter 2020 semester.
  • Spring and Summer classes will start as scheduled May 4 and will begin with remote delivery. Registration for these classes began March 16 and is ongoing.
  • April commencement ceremonies will be postponed. The university will honor our Class of 2020 and will be in touch later with graduates about other options.
  • As of Wednesday, March 18, staff members who can fulfill their responsibilities by working remotely are expected to do so. Please be in touch with your appointing officer for approval and to discuss an efficient move to this new deployment. We are particularly sensitive to the needs of our colleagues with school-age children who, because of widespread K-12 closures, are at home.  
  • Individuals already identified as essential employees should expect to continue to perform their work on campus, practicing social distancing and healthy practices recommended by the Centers for Disease Control. Please consult with your appointing officer to determine if work schedules or shifts will be adjusted.
  • Employees in other critical functions may be asked to support a limited physical presence on campus in order to continue to provide essential student support functions. Affected departments may change as circumstances evolve. Please consult with your appointing officer.
  • Employees with unique circumstances, health risks, or other issues not addressed above are invited to discuss this with their appointing officer. We will do everything we can to accommodate.

GVSU COVID-19 Update, March 16

  • March 16 at 3:00 p.m., all university libraries were closed due to an executive order by Gov. Whitmer. This is consistent with her directive that public congregation spaces be made inaccessible. The university will make library services available virtually to the greatest extent possible. 
  • University food services have instituted a “grab-and-go” format, ceasing sit-down dining. The Fresh Food Company and The Blue Connection are open. (
  • The university continues to conform with the recommendation of the Centers for Disease Control for reduced attendance at events. Please review any planned events for adherence.
  • Throughout campus we are practicing healthy behavior – social distancing, extra handwashing, deployment of hand sanitizer, and additional cleaning and sanitizing of university facilities. 
  • We have added additional capacity in Information Technology to support the deployment of remote and online learning. Please be patient as we ramp up to meet the demand. If you do not have internet access at your place of residence, look to Comcast, Charter, and AT&T as many providers are temporarily making access available at low or no cost in order to accommodate the K-12 and college students now being served remotely. More information on those resources can be found here:

Other Important Information

  • The student tuition payment deadline has been extended until April 24, 2020.
  • Human Resources has more information for employees on its site:
  • GVSU bus routes will be running on a modified schedule.
  • The university is canceling large events, including events organized by outside groups. If you have questions on events scheduled between now and May 10, contact (616) 331-6620 for events on the Pew Grand Rapids Campus, and (616) 331-2350 for events on the Allendale Campus.
  • All campus athletics and recreation facilities will be closed through April 25.
  • Intercollegiate athletics are canceled through at least May 31, per the GLIAC and NCAA.
  • The Mary Idema Pew Library is closed until further notice. Students wishing to check out a computer should look for information on
  • The Grand Valley Children’s Enrichment Center will remain open.
  • The university has suspended all Grand Valley-sponsored international travel at least through March 29, and we strongly discourage domestic travel for university business. 
  • Spring term study abroad programs and courses with departure dates between March 11 and June 15 are canceled. Faculty-led study abroad programs scheduled from June 17-August 9 have also been canceled.
  • Questions about student employment and financial aid may be answered in this FAQ.
  • Limited locations and options for food service on campus will be available. Availability will be updated at
  • Students seeking counseling and support services can access these resources.
  • Faculty and staff who need counseling or support can access resources through Encompass.

Access to high-speed internet service

Students who do not have access to high-speed internet should contact their internet service provider at their permanent residence. Many providers offer low-cost, high-speed internet service for qualifying customers; if your providers is not Xfinity or Charter, please contact the provider in your area. If students live in an area that's serviced by Comcast/Xfinity, the company is currently offering two months of free service to new customers. Details are available at Students in Charter areas can call 844-488-8395 for access to a similar service.


What GVSU is doing about COVID-19

The state of Michigan has confirmed cases of coronavirus in Michigan.

For updated information from state health officials, visit

GVSU is actively coordinating with both the Ottawa and Kent county public health departments, GVSU health centers, the Office of the Vice Provost for Health, Padnos International Center and State and Federal agencies as it relates to the health and well-being of our campus community. The GVSU Incident Management Team (IMT) began the monitoring phase of the University’s Comprehensive Emergency Management Plan in January. A Technical Advisory Group was added in February to ensure that GVSU’s existing Outbreak/Pandemic plan is consistent with the CDC guidelines for COVID-19. Concurrently, Padnos International Center, and as needed, the Padnos International Center Emergency Team, are working with faculty and students who attend GVSU from other countries, as well as those participating in the wide variety of international educational programs.  All of these groups are working closely together to ensure a coordinated response.

Campus Communications


Page last modified March 23, 2020