LiveText Student FAQs

PLEASE NOTE:

LiveText is no longer required for GVSU College of Education students. As announced in March 2020, the College of Education is discontinuing our use of LiveText, the college's assessment and e-portfolio system. Grand Valley State University is adopting a central assessment system, Blackboard Learn, with plans to implement in Fall 2020. Please see our website News announcement for additional information.

On this page you will find student information on the LiveText assessment and ePortfolio system. Scroll down or click on the following links to jump directly to a specific section:

LiveText: A Brief Overview

LiveText Student Benefits

LiveText Student FAQs

LiveText Help Center

LiveText Student User Guide: PDF handbook

LiveText- Downloading Files Instructions

DISCLAIMER: Grand Valley State University’s College of Education makes every effort possible to provide information that is accurate and reflects the active policies and procedures of the College of Education. However, information shared on this page is subject to change at any time by appropriate action of the College of Education.

PDF INSTRUCTIONS:

To view the PDF Planned Program sheet, you will need to use Adobe Reader (using Adobe Reader prevents tab order errors and other inconveniences present in browser-based PDF readers).


LiveText Watermark logo

LiveText: A Brief Overview

LiveText Student Membership (regular edition) is used in many College of Education programs. Students may purchase their copy of LiveText directly from LiveText’s website:  https://www.livetext.com/purchase-register-membership/ . This one-time purchase, which is comparable in price to the cost of a textbook, is valid for the duration of the student membership.

The key benefit LiveText provides students is access to faculty feedback on your performance across all Education courses. Having access to this information helps you to reflect on your learning over time. LiveText allows you to share your assessments and showcase how you have met standards and areas that you excel in within your program. Other student benefits are listed in the Benefits section below.

LiveText Student Benefits

  • Share coursework between classes & semesters.
  • Customized portfolios that you can share.
  • Ability to create a classroom management portfolio.
  • Privacy unless you wish to share your data with instructors, classmates, peers, and/or employers.
  • Secure digital online storage w. 24/7/365 access.
  • Ability to showcase state and federal education standards that align with your program(s).
  • Access to LiveText’s curriculum tools and standards.
  • Showcase personal growth in program assessments.

What is an "assessment"?

> An assessment is a process for collecting information.
> Demonstrates effectiveness & improves educational programs.
> Focuses on student’s learning and development outcomes.
> Identifies strengths and weaknesses for personal growth.
> Highly valued by leadership, employers, and accreditation.

> An assessment is not an end goal.
> It is not the same as a course grade, since it is a learning tool that demonstrates students’ ability to meet course expectations.
> It is not a student satisfaction or opinion survey.
> It is a direct measure of student learning.


LiveText Frequently Asked Questions

Q: What do students pay to purchase LiveText?

A: The cost of purchasing LiveText is jointly shared by the College of Education and students. Students may purchase their copy of LiveText Student Membership (regular edition) directly from LiveText’s website: https://www.livetext.com/purchase-register-membership/ . Watermark’s current price for LiveText Student Membership should be $139.00 for a 7-year student membership (price valid from 5/31/2018).

Your student LiveText account is a one-time purchase that is valid for the duration of your membership. You will be using LiveText throughout your Education courses and have access to your files and portfolio across semesters and beyond graduation.

Q: When are course assignments posted on LiveText?
A: Most course assignments in LiveText are collected toward the end of the semester, so course assignments may not appear in LiveText until the middle of each semester. For each semester, this means course assignments will be posted:

  • Mid-March (approximately March 15th) for Winter courses.
  • End of May (approximately May 30th) for Spring courses and 12-Week Spring/Summer courses.
  • Early July (approximately July 8th) for Summer courses.
  • Mid-November (approximately November 15th) for Fall courses.

These dates may fluctuate some each semester, and faculty may request to have assignments posted in LiveText earlier if needed.

Q: How is LiveText different from Blackboard and Google's Drive?
A: While LiveText's user interface has a similar layout to Blackboard and provides students with the ability to create documents (similar to Google Drive), the main feature that makes LiveText unique is its ability to link program and college standards directly to assessments and assignments. This provides the College of Education with an effective way to collect summative data on how our students are performing in specific areas of our programs and seek ways to improve our courses. With LiveText, students also now have the ability to comment on assessments and receive feedback from faculty. For e-portfolios, LiveText provides students with the ability to create personalized portfolios and spotlight key assignments, standards, and work samples that you have completed in your program.

Q: What do I do if I forgot my LiveText password?
A: If you would like to receive an e-mail with a link to reset your password, please follow the steps listed below:

  1. Go to https://www.livetext.com/misk5/forgot/
  2. Enter your school email address.
  3. Click the "Continue" button.
  4. Make sure the first choice ("Email to") is selected.
  5. Click the "Continue" button.
  6. Check your e-mail account. Look for an e-mail from "support@watermarkinsights.com" with a subject line that begins with "LiveText Password Reset Code for". You may need to check your spam or trash folders if you do not receive the email in your inbox. Alternatively, you may need to add support@livetext.com to your address book to receive the email if your email provider is filtering the email from your account entirely.
  7. Your username will be located at the top of the email. Within the e-mail you've received, click the link provided. This should take you back to the LiveText website and you should see a message stating "Reset your password".
  8. Enter a new password for your account in the textboxes labeled "New Password" and "Confirm New Password". The password must be identical in both boxes. The password must be at least six characters in length and contain a mix of character types with at least two from the following categories: uppercase letters, lowercase letters, numeral, and symbols. It is your responsibility to safekeep your username and password if you choose to write it down.
  9. Click the "Continue" button. At this point, you will receive a confirmation message on screen that states "your new password has been reset successfully".
  10. Click the link "Continue to your LiveText Membership account".

Q: If I need help with LiveText, who should I contact?
A: LiveText has a comprehensive online guide that will guide you through using the program at https://www.livetext.com/c1_help/ . You can also contact the LiveText Help Desk directly for support at 1-866-548-3839 or via support@watermarkinsights.com .

For additional questions or information about the College of Education’s use of LiveText, please contact our College of Education LiveText coordinator, Alex Jacobsson at jacobale@gvsu.edu .


LiveText Help Center