LiveText Faculty FAQs

On this page you will find faculty information on the LiveText assessment and ePortfolio system. Scroll down or click on the following links to jump directly to a specific section:

LiveText: A Brief Overview

LiveText Faculty and Student Benefits

LiveText Faculty FAQs

LiveText Faculty User Guide: PDF handbook

LiveText Help Center

DISCLAIMER: Grand Valley State University’s College of Education makes every effort possible to provide information that is accurate and reflects the active policies and procedures of the College of Education. However, information shared on this page is subject to change at any time by appropriate action of the College of Education.

LiveText Watermark logo

LiveText: A Brief Overview


As announced in March 2020, the College of Education is discontinuing our use of LiveText, the college's assessment and e-portfolio system. Grand Valley State University is adopting a central assessment system, BlackboardLEARN, with plans to implement in Fall 2020. Please see our website News announcement for additional information.

LiveText Student Membership (regular edition) may be purchased directly from LiveText’s website: . This one-time purchase, which is comparable in price to the cost of a textbook, is valid for the duration of the membership.

The key benefit LiveText provides students is access to faculty feedback on their performance across all Education courses. Having access to this information helps students to reflect on their learning over time. LiveText allows faculty to share assessments and showcase how students have met standards and areas that they excel in within their program(s). Other student benefits are listed in the Benefits section below.

For our faculty and staff in the College of Education, LiveText provides our programs with detailed data reports that we use for our state and federal accreditation. Our programs are accredited both by the Michigan Department of Education and CAEP, the Council for Accreditation of Educator Preparation). Through course assessments in LiveText, we collect data each semester to show accreditors we are preparing future/current teachers to meet national standards. LiveText enables our faculty to collect and analyze course assignments and assessment data more efficiently and provide feedback to students on their assessments.

LiveText Faculty Benefits

  • Faculty can create rubrics and course assessments, aligning them to current standards.
  • Integrates with Blackboard.
  • Allows for detailed alignment with the latest state, federal, and professional standards for teacher education programs. Faculty can easily show “evidence” that programs comply with requirements.
  • Facilitates web creation of student projects such as professional and classroom portfolios.
  • Accurately assess student work over time based on custom rubrics and expectations.
  • Provides tools for marking, editing, and evaluating student work.
  • Privacy is yours until you wish to share your data with others.
  • Online access 24/7/365 from multiple computer locations: school, work, home, etc.

LiveText Student Benefits

  • Share coursework between classes & semesters.
  • Customized portfolios that you can share.
  • Ability to create a classroom management portfolio.
  • Privacy unless you wish to share your data with instructors, classmates, peers, and/or employers.
  • Secure digital online storage w. 24/7/365 access.
  • Ability to showcase state and federal education standards that align with your program(s).
  • Access to LiveText’s curriculum tools and standards.
  • Showcase personal growth in program assessments.

What is an "assessment"?

> An assessment is a process for collecting information.
> Demonstrates effectiveness & improves educational programs.
> Focuses on student’s learning and development outcomes.
> Identifies strengths and weaknesses for personal growth.
> Highly valued by leadership, employers, and accreditation.

> An assessment is not an end goal.
> It is not the same as a course grade, since it is a learning tool that demonstrates students’ ability to meet course expectations.
> It is not a student satisfaction or opinion survey.
> It is a direct measure of student learning.

LiveText Frequently Asked Questions

Q: What do students pay to purchase LiveText?

A: The cost of purchasing LiveText is jointly shared by the College of Education and students. Students need to purchase their copy of LiveText Student Membership (regular edition) directly from LiveText’s website: .

Watermark’s current price for LiveText Student Membership should be $139.00 for a 7-year student membership (price valid from 5/31/2018).

The student LiveText account is a one-time purchase that is valid for the duration of the membership.

Q: Do faculty need to purchase LiveText?

A: All faculty LiveText accounts are managed by the College of Education's Student Information and Services Center. If you are a course instructor and do not yet have a LiveText account, please contact Alex Jacobsson at or via (616) 331-6248.

Q: When are course assignments posted on LiveText?
A: Most course assignments in LiveText are collected toward the end of the semester, so course assignments may not appear in LiveText until the middle of each semester. For each semester, this means course assignments will be posted:

  • Mid-March (approximately March 15th) for Winter courses.
  • End of May (approximately May 30th) for Spring courses and 12-Week Spring/Summer courses.
  • Early July (approximately July 8th) for Summer courses.
  • Mid-November (approximately November 15th) for Fall courses.

These dates may fluctuate some each semester, and faculty may request to have assignments posted in LiveText earlier if needed.

Q: What do I do if I forgot my LiveText password?
A: If you would like to receive an e-mail with a link to reset your password, please follow the steps listed below:

  1. Go to
  2. Enter your school email address.
  3. Click the "Continue" button.
  4. Make sure the first choice ("Email to") is selected.
  5. Click the "Continue" button.
  6. Check your e-mail account. Look for an e-mail from "" with a subject line that begins with "LiveText Password Reset Code for". You may need to check your spam or trash folders if you do not receive the email in your inbox. Alternatively, you may need to add to your address book to receive the email if your email provider is filtering the email from your account entirely.
  7. Your username will be located at the top of the email. Within the e-mail you've received, click the link provided. This should take you back to the LiveText website and you should see a message stating "Reset your password".
  8. Enter a new password for your account in the textboxes labeled "New Password" and "Confirm New Password". The password must be identical in both boxes. The password must be at least six characters in length and contain a mix of character types with at least two from the following categories: uppercase letters, lowercase letters, numeral, and symbols. It is your responsibility to safekeep your username and password if you choose to write it down.
  9. Click the "Continue" button. At this point, you will receive a confirmation message on screen that states "your new password has been reset successfully".
  10. Click the link "Continue to your LiveText Membership account".

Q: How is LiveText different from Blackboard and Google's Drive?
A: While LiveText's user interface has a similar layout to Blackboard and provides students with the ability to create documents (similar to Google Drive), the main feature that makes LiveText unique is its ability to link program and college standards directly to assessments and assignments. This provides the College of Education with an effective way to collect summative data on how our students are performing in specific areas of our programs and seek ways to improve our courses. With LiveText, students also now have the ability to comment on assessments and receive feedback from faculty. For e-portfolios, LiveText provides students with the ability to create personalized portfolios and spotlight key assignments, standards, and work samples that you have completed in your program.

Q: If I need help with LiveText, who should I contact?
A: LiveText has a comprehensive online guide that will guide you through using the program at . You can also contact the LiveText Help Desk directly for support at 1-866-548-3839 or via .

If you have questions or would like additional information about LiveText, feel free to contact the College of Education's LiveText coordinator, Alex Jacobsson at .

LiveText Help Center