Dr. Raymond Higbea publishes case study
"Using Predictive Analytics to Align ED Staffing Resources With Patient Demand", a case study published in Healthcare Financial Management Association by the following:
Jeffrey Skinner, MHA, BSN, CEN
is a nurse manager at Spectrum Health, Grand Rapids, MI.
Skinner received his BSN and MHA from GVSU.
Raymond J. Higbea, PhD, FACHE
is an assistant professor of health administration at GVSU.
is a department database specialist at Spectrum Health, Butterworth, Grand Rapids, MI.
Chelsea C. Horvath
is a MHA student and graduate assistant at GVSU, as well as a medical records coordinator with Urologic Consultants, PC, Grand Rapids, MI.
Horvath received her BS from GVSU.
A hospital in Grand Rapids, Michigan, used management theory and data analysis to design and implement a much more precise model for setting staffing levels in its emergency department.