Campus Health Center - Frequently Asked Questions

  • A copy of their insurance card (front and back) - a Xerox copy is fine
  • The date of birth of whomever carries the insurance
  • Medication & family history list

There is a 1-800 number on the back of your insurance card. Call and verify with the insurance company if the Campus Health Center is in-network or out-of-network. The Campus Health Center bills under Dr. Caroline Beall. The insurance company may ask for the NPI number, which is 1306080213.

If the patient does not have insurance, they will receive a 40% discount on their services. The only fee the student is responsible for is their copay. 

The Campus Health Center bills as a family practice office. We cannot bill as an urgent care.

There is not a fee for students who use the Campus Health Center, nor is there a fee that gets put into their tuition if they use the Campus Health Center. The Campus Health Center will bill all major insurance companies and if the patient does not have insurance, they will receive a 40% discount on their services. The only fee the student is responsible for is their copay. 

Students who need services after hours should go to Metro Health Hospital, located at 5900 Byron Center Ave., Wyoming, MI 49519, or the closest urgent care. Find more information about Metro Health Hospital on their website

Visit gvsu.edu/campushealth for more information regarding Campus Health Center office hours, location, and services provided. 

  • Call GVSU Campus Health Center to schedule an appointment (616-252-6030).
  • Same day appointments will be seen based on availability of providers.
  • Bring a copy of your insurance card (both front and back) – a photo copy is fine

Yes, the Campus Health Center does offer STI and HIV testing. Testing services will be billed to insurance if the student is insured. For uninsured students, services are offered at a 40% discount.

In response to Governor Whitmer’s Executive order, effective immediately, all healthcare facilities and residential care facilities must prohibit all visitors, with the following exceptions:

  • Visitors necessary for the provision of medical care for a patients.
  • Visitors who support activities of daily living for a patient.
  • Visitors who must exercise of power of attorney or court-appointed guardianship for a patient.
  • Parents, foster parents or guardians of patients who are 21 years of age or under.
  • Visitors to a patient who is in serious or critical condition or in hospice care.
  • Those who are visiting under exigent circumstances.
  • Visitors performing official governmental functions.

Last updated: January 2021


The Campus Health Center is a department in the Division of Student Affairs at Grand Valley State University, operated by Metro Health-University of Michigan Health.