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For the health and safety of the Grand Valley community, remote academic instruction will continue through April 25. The Admissions office is available to answer calls Mon.-Fri. from 8 a.m. to 5 p.m. at 616-331-2025 or 1-800-748-0246 or email admissions@gvsu.eduAdditional instructions and updates at

Operations Management, B.B.A.

Operations managers directly impact how a company creates goods and services for its customers, and are therefore at the center of any organization's value process. The operations management major focuses on the application of quantitative reasoning for improving the performance of manufacturing and service organizations. The major provides students with a solid foundation for managing areas related to forecasting demand, inventory management, process design, quality control, strategic capacity planning, and more.

Visit the program website for more information.

Program Overview

The operations management major provides a career path in both manufacturing and service organizations. Strong industry partnerships, experiential learning through real world projects, case studies, network and consulting, and the possibility of obtaining APICS certification are some of the reasons why one should take this major.

Why Study Operations Management at Grand Valley?

  • Faculty members who consult on real business issues are experts in all areas of operations management.
  • Current technology is integrated into courses by use of the Internet, e-commerce, and enterprise resource planning.
  • Internships and mentorship programs are available to allow you to earn money while gaining valuable business experience.
  • A strong advisory board represents senior executives of major corporations in the region.
  • A campus in the heart of an exciting business environment.
  • Network with major corporations and gain access to internships and jobs.
  • Study abroad opportunities prepare you for a global society by allowing you to live within another culture and meet students from around the world.

Helpful Links

For More Information

Seidman College of Business
50 Front Avenue SW
(616) 331-7500


Location & Format

All undergraduate students begin their academic career on the Allendale Campus. Students in this major continue their upper division studies downtown on the Robert C. Pew Grand Rapids Campus.

Format: Face To Face


Majors can choose from a variety of courses, including:

  • Computer in Operations Management
  • Manufacturing Planning and Control
  • Operations Strategy
  • Service Operations
  • Strategic Management of Operations
  • Supply Chain Management
  • Total Quality Management and Lean Six-Sigma

Career Options

Operations management majors find careers such as:

  • Continuous improvement coordinators
  • Customer service managers
  • Lean Six-Sigma managers
  • Material managers
  • Operations budget analyst
  • Planning and supply chain analysts
  • Plant managers
  • Quality managers


“I strongly encourage students to explore operations management as a major and APICS (Association for Operations Management) as a means to network and gain critical industry experience.”