Web Conferencing Support

On-site conferencing technical support is now available for GVSU faculty and staff who would like assistance when conducting a video conference. To schedule a student technician for your next meeting or interview, log-in to the Web Conferencing Support Reservation page, complete the on-line request form and submit it for final processing. The Digital Studio will then contact you once the form has been received and a technician is scheduled for your event.

Reservations

  • FOAP is required to schedule on-site technical support.
  • Hourly rate of $25 for the first hour and $12 for each additional hour will be charged back to the FOAP.
  • On-site support includes:

Setup - 30 minutes

Scheduled Meeting

Teardown - 30 minutes

NOTE: Events on the Pew Campus will also require travel time.

  • Reservations must be scheduled 1 week in advance during normal business hours, Monday - Friday, 8:00am - 5:00pm. Any reservations with less than 1 week notice cannot be guaranteed coverage.

Resources

To ensure that your video conference is a complete success, it's recommended that all participants review our Web Conferencing Etiquette &Tips.

Remember to:

  • Use a high speed, high bandwidth wired internet connection.
  • Familiarize yourself with the conferencing equipment and software.
  • Arrange a pre-conference test call prior to your meeting.

For assistance in completing the Web Conferencing Support Reservation form or to schedule a pre-conference test call with one of our student technicians, contact the Digital Studio at studiod@gvsu.edu or call 616-331-8527.



Page last modified February 9, 2016