Course Description

The "Case Management and Reintegration" course focuses on coordination of services for wounded warriors from governmental agencies; community, local, and regional agencies; spiritual organizations and agencies; and other professional agencies that assist in their return to productive family, social, and occupational roles/responsibilities.  

While polytrauma and traumatic brain injuries are often devastating to the average American and his or her family, they can take on a different meaning in the wounded warrior population. The community reintegration component focuses on strategies/services to successfully transition the wounded warrior back into the family unit and civilian community. The “Veterans Benefits” section provides a general understanding of Federal VA benefits as well as utilizing the VA for Health Care, and State and County veteran resources.

Course Goals

  • Understand the concepts of “military relevance” and “military culture” and how they affect the recovery of the wounded warrior.

  • Understand how to access governmental, community, local and regional services available for the wounded warrior.

  • Understand the various approaches to successful community reintegration for the wounded warrior. 



Unit 1: Case Management for Wounded Warriors with TBI 


  • Military Relevance
  • Adjustments after Injury 
  • Resources for Reintegration
  • Caregiving Issues Related to the Wounded Warrior 
  • Pain Management Vignette

Continuing Education Units: 1 Hour

Learning Objectives

  1. Describe “military relevance” and/or “military culture” and how these relate to the treatment of wounded warriors.
  2. Understand the “caregiving” role and how the family of the wounded warrior assumes this role.
  3. Recognize the changes in family dynamics in caring for the wounded warrior.
  4. Understand the various government resources (federal, state and community) available to the wounded warrior and how these resources are accessed for this population.



Unit 2: Reintegration for Wounded Warriors with TBI



  • Post-Deployment Reintegration with Friends and Family
  • Vocational Rehabilitation for Wounded Warriors 
  • Vocational Case Management Vignette

Continuing Education Units:  1 Hour

Learning Objectives

  1. Describe how career counseling services and educational programs can benefit the recovery of the wounded warrior.
  2. Recognize how vocational career counseling, job mentoring, and teaching employment skills can positively impact the wounded warrior.
  3. Discuss the various community reintegration strategies available to assist the wounded warrior in a successful transition to civilian life.



Unit 3: Veteran Affairs Benefits and Resources 


This unit provides a general understanding of Federal VA benefits.  It also provides a context for utilizing the VA for 
Health Care, and State and County veteran resources.


  • Kent County Department of Veterans Affairs 
  • VA Benefits Vignette

Continuing Education Units:  1 Hour

Learning Objectives

  1. Understand the different priority groups and how these groups fit into the structure for health care through the VA.
  2. Understand the basics of the CHAMPVA system.
  3. Examine health care through the VA: services, medications, and supplies.
  4. Examine women veterans health care options.
  5. Understand VA mental health care options through veteran centers.
  6. Recognize the conditions to receive disability compensation.
  7. Understand education benefits for veterans and dependents.
  8. Understand VA home loans and housing grants.
  9. Understand state and county veteran benefit resources.




Susan Jensen, PhD, RN, CCM is a retired Grand Valley State University Associate Professor, and elected Commissioner for CCMC (Commission of Case Manager Certification) and an expert in case management and community reintegration. Dr. Jensen instructs undergraduate and graduate nursing students.
Suzanne Leclaire, LTC (Retired), RN, MSN, MHS, Military Case Manager, has over 40 years career experience. 

Contributing Author: 

Carrie Roy, BA, Psychology/Sociology
Manager, Veterans Affairs Kent County





This activity has been planned and implemented in accordance with the Essential Areas and policies of the Accreditation Council for Continuing Medical Education through the joint sponsorship of Michigan State University and Grand Valley State University. The Michigan State University is accredited by the ACCME to provide continuing medical education for physicians. 

This continuing nursing education activity was approved by the Ohio Nurses Association (OBN-001-91), an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.  Approval valid through 10-28-15.  Assigned ONA# 16321

Page last modified March 22, 2016