Social Work Continuing Education


Dennis Potter is a licensed social worker who has extensive experience in the field of mental health and substance abuse programs. He is currently the Director of Outpatient Programs for Life Guidance Services in Grand Rapids. He helped to form one of the first community based Crisis Response Teams in the country. Dennis is recognized as a Diplomat, by the American Academy of Experts in Traumatic Stress.

Dennis has received training and supervision in Cognitive Therapy from the Beck Institute in Philadelphia, PA. He has participated in a train the trainer course in Motivational Interviewing and has provided this training to a variety of mental health and substance abuse agencies.  Dennis has experience in providing these therapies to people with a severe and persistent mental illness. Dennis also provides training programs on various topics of mental health and substance use disorders. He is an experienced trainer in a variety of topics in the mental health and substance abuse fields.

Since 1989, Dennis has helped to train many of the CISM teams around the USA, Canada, Denmark, and Latvia. Dennis is frequently called upon for consultation after particularly difficult events. Dennis was the mental health professional for one of the ICISF teams responding to the NYPD after the attacks on the World Trade Center.

Dennis has presented at many local, state, regional, national and international conferences.  He has written articles for various journals on the topic of working with Critical Incident Stress. Dennis co-authored the model for Post Action Staff Support which is featured in the ICISF Advanced Training Workbook. Dennis is a co-author of the book, Practical Concepts and Training Exercises for Crisis Intervention Teams.

Page last modified March 26, 2013