Case Management Internship Opportunity
GoodTemps/Muskegon will be here on Thursday, the 18th, to conduct interviews for the following position. Please sign up IMMEDIATELY in LakerJobs (www.gvsu.edu/lakerjobs) if you have an interest in this Case Management Internship. Note when reading the position more carefully in LakerJobs that you also need to apply via their web site.
Population Served: We serve adults with a variety of barriers to employment, including participants who are in Michigan Works programs such as Welfare-to-Work; Michigan Prisoner Re-Entry Initiative; Supported Employment (for persons with disabilities); and Workforce Investment Act (WIA) - Adult, Youth, Displaced Worker, and Trade Adjustment Act. Other barriers might include long-term unemployment, soft skills difficulties, or money management problems. At GoodTemps, we believe that everyone deserves a second chance, and the training to do well when given that chance. That is why 80% of our workforce has some type of barrier to employment, though we do have some college-level and professional positions as well.
This internship will play a supportive role to the Case Manager, who provides job retention training, financial literacy counseling, job coaching, and social service assistance to temporary workers. There will always be temporary labor needs, and we want to be an employer who helps those who are in temporary jobs to advance in their positions to better finances, better job outcomes, and better lives. If this mission resonates with you, please apply today!
Company: GoodTemps Temporary Staffing Services- A Division of Goodwill Industries of West Michigan
Location: Muskegon, MI
Duties: Duties may include, but are not limited to:
1) Support in job coaching to help employees successfully handle on-the-job conflicts, transportation/childcare barriers, supervisor situations, internal applications (how to inquire, what to highlight on a résumé, mock interviews, etc.)
2) Network with local nonprofits and 2-1-1 to make appropriate referrals to health clinics, food providers, utility assistance programs, etc. by attending monthly Case Manager Committee Meetings at United Way.
3) Assist in teaching From Temp to Hire job retention classes, which build participants’ confidence in the areas of First Impressions, Attendance, Performance/Ethics, Communication/Soft Skills/Diversity & Inclusion, Supervisors, Safety, Career Advancement, and Community Resources.
4) Assist in evaluating participant performance in the From Temp to Hire job retention classes.
5) Coordinate, budget, promote, facilitate, and document employee outreach events, such as pizza parties to encourage employees to register for financial literacy classes.
6) Assist in preparation for the case management program’s first three-year CARF accreditation (www.carf.org), which is the gold standard for demonstrating that an NGO is worthy as a 501 c (3) and for documenting the value of an organization in the nonprofit world.
Core Skill Competencies:
• Junior year or higher in a Bachelor’s Degree program (MSW and MPA candidates also encouraged to apply).
• Highly Proficient to Expert skills in MS Word, MS Excel (data validation, formulas, etc.), MS Publisher, online research, and social media outreach (Facebook, LinkedIn, etc.).
• Able to learn quickly and acclimate oneself to interacting with well-educated adults at one moment, and at the next, adults who need patient instruction in computer usage, written homework from retention classes, etc.
• Creative, energetic, analytical, and logical
• Minimum 35 Word Per Minute Typist (test it at www.typingtest.com)
• Excellent grammar, spelling, and professionalism in written communications.
• Cultural competence and/or prior training in diversity and inclusion
• Professional etiquette in attendance, performance, report-writing, oral communication, safety, and supervisor relations.
• Enjoy working with a Case Manager who likes to:
o Be very creative, task-driven, and hyper-focused at the same time
o Keep an organized office (we’d share it)
o Listen to a little music while working
• Desirable, but not required: web event management skills, history of involvement in student/volunteer organizations, computer programming, Spanish bilingual/written translation skills.
*Must be able to pass a background check and random drug screen
Time Commitment: At least 16 weeks, minimum 10-12 hours per week (hours may vary - we are somewhat flexible with times/days of the week)
Call Judy if you have any questions or problems with the LakerJobs system!
Grand Valley State University
P: 616.331-6859 | F: 616.331.6406
Page last modified April 18, 2013